You can clear your shopping cart at any time.
To delete your shopping cart
In the menu bar, click Request > My Requests.
On the My requests page, click Shopping cart.
On the My Shopping Cart page, click Actions > Delete shopping cart.
In the dialog, confirm the prompt with Yes.
After you have added products to your shopping cart (see Adding products to the shopping cart), and edited and, if necessary, checked the request (see Managing products in the shopping cart), you can submit your shopping cart.
To submit your requests
In the menu bar, click Request > My Requests.
On the My requests page, click Shopping cart.
On the My Shopping CartShopping Cart page, click .
This checks, submits, and triggers the request workflow.
TIP: To check the request's validity before you submit the request, click Actions > Check shopping cart. You can solve most problems of invalid product requests in the shopping cart by removing the problem product from the shopping cart (see Checking the shopping cart and removing invalid products and Removing products from the shopping cart).
NOTE: You may be required to confirm the terms of use for some shopping cart items. The terms of use are displayed after you have confirmed the prompt with Yes. Read the terms of use and set the option I have read and understood the terms of use. You will also be prompted to enter your user name and password. Close the terms of use view and click Accept. For more information about the terms of use, see the One Identity Manager IT Shop Administration Guide.
You can make requests for other identities (such as department managers).
If you are logged in to the Web Portal with your main identity, you can trigger a request for yourself and for your subidentities at the same time. If you are logged in with your subidentity, you can only make requests for the current subidentity.
TIP: You can also request products for other identities directly from the shopping cart. For more information, see Requesting products in the shopping cart for multiple identities.
To request products for another identity
In the menu bar, click Request > My Requests.
On the My requests page, click Start a new request.
On the Request page, click Change next to the Recipient field.
In the Recipients dialog, in the list, click the identity who is going to receive the products.
NOTE: You can extend the identities list to show more information. To do this, click View settings > Additional columns and select the information you require from the dialog.
The selected identities are listed under Selected.
TIP: To remove an identity from the recipient list, click the relevant identity under Selected.
Click Close.
Add the products that you want to request for the selected identity to the shopping cart (see Adding products to the shopping cart).
TIP: If you want to find out which products are already assigned to the selected recipients, on the Request page, click Actions > Check requests for this recipient.
(Optional) Edit the shopping cart (see Managing products in the shopping cart).
Submit the request (see Submitting requests).
You can request products that other identities already own. The Web Portal offers you various options for this:
Request by reference user: You can display all the products of a specific identity and request them as well.
Request by peer groups: You can display and request products that other identities within your system have already requested. As a manager, you can also see products from the peer group of an identity that you manage.
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