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Identity Manager 9.0 LTS - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Responsibilities - Identity (page description)

To open the Responsibilities – <identity> page go to Responsibilities > Auditing > Identities > select identity > Responsibilities.

On the Responsibilities - Identity page, you can see all objects for which the identity is responsible (see Displaying identity responsibilities).

The following table gives you an overview of the various features on the Responsibilities – <identity> page.

Table 565: Controls

Control

Description

Object type

Use this drop-down to select which of objects managed by the identity you want to display (for example, departments).

Table 566: Controls in the details pane of an object

Control

Description

Viewing details

Use this button to display the object's details (see Displaying identity responsibilities).

Table 567: Columns

Column

Description

Display

Shows you the name of the object for which the identity is responsible.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Attestations – Identity (page description)

To open the Attestation – Identity page go to Responsibilities > Auditing > Identities > select identity > Attestation.

On the Attestation - Identity page, you can:

The following table gives an overview of the various content of the Attestation - Identity page.

Table 568: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases and Then you can send reminder emails to these identities (see Displaying attestors of identity pending attestation cases).

Table 569: Controls in the attestation case's details pane

Control

Description

Show details

Use this button to display all the objects involved in the attestation case (see Displaying attestation cases of identities).

Table 570: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Rule violations – Identity (page description)

To open the Rule Violations – <identity> page go to Responsibilities > Auditing > Identities > select identity > Rule Violations.

On the Rule Violations – <identity> page, you can see compliance rule violations connected with this identity (see Displaying identities' rule violations).

The following table gives an overview of the various content of the Rule Violations - <identity> page.

Table 571: Columns

Column

Description

Employee

Shows you the name of the identity that violated the rule.

Rule violation

Shows you the name of the violated rule.

Approval state

Shows you whether the exception was approved or denied.

The following status' are possible:

  • Exception granted: The exception was approved. In the details pane, on the Rule violation tab, you can see why the exception was granted approval.

  • Exception denied: The exception was denied. In the details pane, on the Rule violation tab, you can see why the exception was denied approval.

Risk index (reduced)

Shows you the risk index reduced by the mitigating control.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: On the following tabs, you can show other useful information about each rule violation in the pane. To do this, click the corresponding entry in the list.

  • Rule violation: Shows you general information about the rule violation.

  • Rule: Shows you general information about the rule that was violated.

Compliance – Identity (page description)

Open the Compliance – Identity page by navigating through Responsibilities > Auditing > Identities > select identity > Compliance.

On the Compliance – Identity page, you can see compliance rule violations connected with this identity (see Displaying identities' rule violations).

The following table gives an overview of the content of the Compliance – Identity page.

Table 572: Columns

Column

Description

Entitlement

Shows the entitlement that caused the rule violation.

Rule

Shows the rule that was violated.

Risk index

Shows the severity of the rule violation (meaning the calculated risk index). The higher this value is, the higher the risk that this rule violation poses.

Risk index

Shows the risk index taking mitigating controls into account. A rule’s risk index can be reduced by a significance amount after mitigating controls have been applied.

Mitigating controls are processes that exist outside the One Identity Manager solution and that reduce the risk of violation. For more information, see Compliance – Governance Administration.

TIP: On the following tabs, you can show other useful information about each rule violation in the pane. To do this, click the corresponding entry in the list.

  • Entitlement: Shows general information about the entitlement.

  • Rule: Show general information about rule that was violated.

TIP: You can show less data by using the column filters. For more information, see Filtering.

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