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Identity Manager 9.3 - Web Portal User Guide

General tips and getting started Managing background processes Managing reports Managing security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Sharing products with others Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing request approvals Managing request inquiries directed at you
Attestation
Managing attestations Managing attestation inquiries directed at you Displaying attestation history Managing your own attestation cases Managing pending attestations Revoking attestation case approvals
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships Managing my responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources Managing my team role
Managing responsibilities of my reports
Managing data
Managing departments Managing application roles Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Statistics Appendix: Attestation conditions and approval policies from attestation procedures

Managing password questions

If you forget your password, you can change it at any time in the Web Portal (see Changing passwords). To do this, you need to define individual questions that only you can answer.

If your password questions are answered incorrectly several times, they may be locked (depending on the system configuration).

TIP: Once a password question is locked because you answered it incorrectly, you will be asked to answer another password question. This is repeated until there are not enough (unlocked) password questions left. To be on the safe side, make sure you create enough password questions.

If the Web Portal is configured accordingly, password questions are deleted after successful use.

Detailed information about this topic

Creating password questions

You can create new password questions.

To create new a password question

  1. In the header, click (Profile) > Profile.

  2. On the Profile Settings page click the Password Questions tab.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity drop-down.

  4. On the Password Questions tab, click Create password question.

  5. In the Create Password Question side panel, enter the following:

    • Question: Enter your question.

    • Answer: Enter your answer to the (above) question.

    • Repeat answer: Re-enter the answer to your question.

  6. Click Save.

Editing password questions

You can edit existing password questions.

To edit a password question

  1. In the header, click (Profile) > Profile.

  2. On the Profile Settings page click the Password Questions tab.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity drop-down.

  4. In the Password Questions tab, click the password question you want to edit.

  5. In the Edit Password Question side panel, enter the following:

    • Question: Enter your question.

    • Answer: Enter your answer to the (above) question.

    • Repeat answer: Re-enter the answer to your question.

  6. Click Save.

Deleting password questions

You can delete existing password questions.

To delete a password question

  1. In the header, click (Profile) > Profile.

  2. On the Profile Settings page, click the Password Questions tab.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity drop-down.

  4. On the Password Questions tab, enable the check box in front of the password question you want to delete.

  5. Click Delete.

  6. In the Delete password question dialog, confirm the prompt with Yes.

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