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Safeguard Remote Access Hosted - Administration Guide

Introduction Prerequisites Limitations Getting started Administrator-side use cases User-side use cases Appendix Glossary

Joining SPS to One Identity Starling

This section describes how to use SPS with One Identity Starling and how to take advantage of companion features from Starling products, such as Two-Factor Authentication (2FA) and Identity Analytics.

  • An existing Starling organization (tenant).

    NOTE: Consider the following:

    • If you have several Starling organizations, you can join your SPS to any of the existing organizations. However, ensure that you remember the Starling organization you joined to your SPS. This might be required if there is a join failure and you need to unjoin SPS from the respective Starling organization.

    • To use Starling with SPS, you need a Starling organization and account within a United States or a European Union data center. Note that if you want to use Starling 2FA, you must use a United States data center (European Union data center is not yet supported).

To join SPS to One Identity Starling

  1. Navigate to Basic Settings > Starling Integration.

    CAUTION: If SPS nodes are joined to a cluster, ensure that you initiate your Starling integration from the Central Management node.

  2. To check the availability of SPS and Starling, that is, if SPS can connect directly to the web and SPS can access Starling, click Check availability.

    • If your SPS cannot connect directly to the web, check your Internet connection and ensure that SPS can connect to the web, then re-initiate the process of joining your SPS to Starling. Ensure that SPS can access the following websites:





      If your SPS is behind a web proxy, navigate to Basic Settings > Network > HTTPS Proxy and configure the proxy settings.

      NOTE: Currently, only built-in Certificate Authorities are supported. If the web proxy replaces the certificates of the Starling website on-the-fly, the join process might fail.

    • If SPS cannot access Starling, wait until Starling is available and re-initiate the process of joining your SPS to Starling.

    Figure 44: Basic Settings > Starling Integration — SPS is ready to join Starling

    Starling ready to join

  3. When SPS is ready to join Starling, click Start join.

    The One Identity Starling site will open on a new tab.

    NOTE: Once you click Start join, you cannot stop the process and your SPS machine will be joined to Starling. Ensure that you continue with the join process, and once the join process is complete, if required, you can unjoin SPS from Starling.

  4. To allow SPS to access your Starling organization and the services that you have subscribed to, click Allow.

    The Join to Starling screen is displayed.

    Figure 45: Basic Settings > Starling Integration — Example of SPS joined to Starling

    SPS joined to Starling


Your SPS instance is joined to Starling.

Starling integration

One Identity Starling helps to combine products from the One Identity line to create a secure and customizable cloud service. For more information, see the Starling technical documentation.

If you are using a Starling 2FA plugin, (that is, you have uploaded it to Basic Settings > Plugins and then configured it at Policies > AA Plugin Configurations) and the SPS node is joined to One Identity Starling, you do not have to specify api_key and api_url in the Starling 2FA plugin configuration. This configuration method is more secure.



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