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Safeguard for Privileged Passwords On Demand Hosted - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Activity Center Search box Privileged access requests Toolbox Accounts Account Groups Assets
General/Properties tab (asset) Accounts tab (asset) Account Dependencies tab (asset) Owners tab (asset) Access Request Policies tab (asset) Asset Groups tab (asset) Discovered SSH Keys (asset) Discovered Services tab (asset) History tab (asset) Managing assets
Asset Groups Discovery Entitlements Linked Accounts Partitions Profiles Settings
Access Request settings Appliance settings Asset Management settings Tags Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Password Management settings Real-Time Reports Safeguard Access settings SSH Key Management settings Security Policy Settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions About us

History (user)

On the History tab, administrators can view or  Export the details of each operation that has affected the selected use on the History tab (except for Asset Administrators).

To access History:

  • desktop client: Navigate to Administrative Tools | Users | History.

    The top of the History tab contains the following information:

    • Items: Total number of entries in the history log.
    • Refresh: Update the list displayed.
    • Export: Export the data to a .csv file.

    • Search: For more information, see Search box.

    • Time Frame: By default, the history details are displayed for the last 24 hours. Click one of the time intervals at the top of the grid to display history details for a different time frame. If the display does not refresh after selecting a different time interval, click Refresh.

  • web client: Navigate to User Management | Users | (Edit) | History.

    The top of the History tab contains the following information:

    • Date Range: By default, the history details are displayed for the last 24 hours. From the drop-down, select one of the time intervals to display history details for that time frame.

    • Refresh: Update the list displayed.

    • Search: For more information, see Search box.

Table 260: Users: History tab properties
Property Description
Date/Time The date and time of the event
User The display name of the user that triggered the event
Source IP The network DNS name or IP address of the managed system that triggered the event
Object Name The name of the selected user.
Event

The type of operation made to the selected user:

  • Create
  • Delete
  • Update
  • Add Membership
  • Remove Membership

NOTE: A membership operation indicates a "relationship" change with a related or parent object such as the selected user was added or removed from the membership of a user group or entitlement.

Related Object The name of the related object.
Related Object Type The type of the related object.
Parent The name of the object to which the selected user is a child.
Parent Object Type The parent object type.

For some types of events, you can select an event to display this additional information (for example, create and update events).

Table 261: Additional History tab properties
Property Description
Property The property that was updated.
Old Value The value of the property before it was updated.
New Value The new value of the property.

Managing users

Use the controls and tabbed pages on the Users page to perform the following tasks to manage Safeguard for Privileged Passwords users:

Adding a user

It is the responsibility of either the Authorizer Administrator or the User Administrator to add Safeguard for Privileged Passwords users.

Closed( desktop client) To add a user
Closed( web client) To add a user

Identity tab (add user)

On the Identity tab, choose an identity provider from the list of available providers. When adding a user from an external identity provider such as Microsoft Active Directory, Safeguard for Privileged Passwords imports read-only contact information from the source, however, you can change the user photo.

Use valid combinations of identity and authentication providers. For more information, see Identity and Authentication.

Table 262: User: Identity tab properties
Property Description
Identity Provider

The source of the user's identity. Safeguard for Privileged Passwords comes with a built-in identity provider called Local that will allow you to manually enter user information that is stored directly in Safeguard for Privileged Passwords. Or you can select an Active Directory or LDAP server that you have previously configured and then browse for a user. Safeguard for Privileged Passwords will periodically synchronize with the directory to keep the information up to date.

Indicate how the user's identity is managed by Safeguard for Privileged Passwords:

  • Local
  • Active Directory
  • LDAP
  • Starling
Browse

(Active Directory, Starling, or LDAP)

If the identity provider is Active Directory, Starling, or LDAP, click the Browse button to choose a username. The remaining fields are auto-populated.

Username

(Local provider)

Enter the user's name that displays in the application. This is not the Login name which is set on the Authentication tab (add user).

First Name

(Local provider)

Enter the user's first name.

Limit: 30 characters; no double quotes.

Last Name

(Local provider)

Enter the user's last name.

Limit: 30 characters; no double quotes

Work Phone

(Local provider)

Enter the user's work telephone number.

Limit: 30 characters

Mobile Phone

(Local provider)

Enter the user's mobile telephone number.

Limit: 30 characters

NOTE: A valid mobile phone number in E.164 format is required for approvers using the Approval Anywhere feature and for two-factor authentication using Starling. However, you can use the Use alternate mobile phone number option on the Authentication tab to specify a valid mobile phone number, instead of adding it here.

E.164 format: +<country code><area code><phone number>

Email

(Local provider)

Enter the user's email address.

Limit: 255 characters

NOTE: Required for approvers using the Approval Anywhere feature, Cloud Assistant feature, and for two-factor authentication using Starling.

Description

(Local provider)

Enter information about this user.

Limit: 255 characters.

( web client only) Time Zone

Select the user's time zone.

Because Microsoft Active Directory does not have a Time Zone attribute, when you add a directory group, the default time zone is set for all imported accounts to (UTC) Coordinated Universal Time. To reset the time zone, open each imported account in Users and modify the Time Zone on this Location tab.

In the desktop client, this option is configured on the Location tab (add user).

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