Policy supervisors are notified if new policy violations are discovered during a policy check and these cannot be granted exception approval.
Prerequisites
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Exception approvals for policy violations are not permitted.
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An application role for Policy superviors is assigned to the company policy.
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Employees are assigned to this application role.
To inform a policy supervisor about policy violations
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Enter the following data for the company policy:
Exception approval allowed: Not enabled
Mail Template New Violation: Policies - rogue violation occurred
TIP: To use a mail template other than the standard for these notifications, create a mail template with the QERPolicy base object.