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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors AWS IAM S3 ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText JFrog Artifactory xMatters Discourse Testrail ChipSoft PingOne Platform Azure DevOps UKG PRO Atlassian Cloud Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring Amazon S3 AWS connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating a Service Principal for the Azure Infrastructure Connector Workday permissions needed to integrate via the Starling Connector Configuring integration application in DocuSign Creating integration Connect Client in Coupa Retrieving Azure DevOps Personal Access Token (PAT) Setup integration system and field override service in Workday Retrieving Atlassian Cloud API Key and Directory ID

Starling Connect SCIM endpoints

Starling Connect SCIM endpoints are SCIM version 2.0 endpoints, that simplifies user management in the target cloud application. The SCIM endpoints define a schema for representing users, groups and a REST API for the necessary CRUD operations.

Connectors available for use with One Identity Safeguard for Privileged Passwords

The following connectors are available for use with One Identity Safeguard for Privileged Passwords.

  • Azure AD

  • Amazon S3 AWS

  • Google Workspace

  • Salesforce

  • ServiceNow
  • OneLogin

Configuration information that is specific to Safeguard for Privileged Sessions has been included for each connector.

One Identity Starling

Starling helps to combine products from the One Identity line to create a secure and customizable cloud service. Administrators use the Starling site to create a new organization, register new accounts, add services to their organization, and gain secure access to those services. Although the main Starling portal can be used to create a free Starling account and provides access to the services currently available for subscriptions, some of the services must be purchased in order for them to be available for full-time use. For more information on adding a service, use the information associated with each service.

There is a service information site ( for viewing the current operational status of each service. This site is useful if you are having difficulties connecting to a service and want to check if there are any reported issues prior to contacting Support for additional assistance.



IMPORTANT: One Identity Manager should be configured with merge mode for Users and Groups synchronization to prevent data loss.


NOTE: For more information about the following topics, see One Identity Starling Hosted User Guide on the One Identity Support site:

  • One Identity Starling

  • Introduction to One Identity Starling
  • Signing in to Starling

  • Creating an Organization
  • Organization creation and management

Supported browsers

The following browsers are supported when accessing the Starling service:


Table 1: Supported desktop browsers
Browser Minimum OS/platform Version
Internet Explorer Windows 7 11
Google Chrome Windows 10, Mac OS X Yosemite Latest
Mozilla Firefox Windows 8.1 Latest
Microsoft Edge Windows 10 Latest
Safari Mac OS X Yosemite See OS/Platform


Table 2: Supported mobile browsers
Browser Minimum OS/platform Version
Google Chrome Android Latest
Safari iOS Latest


NOTE: Starling as well as some of the services to which you can subscribe are compatible with mobile devices. Also, be aware that due to space constraints some tables may be condensed when viewed in portrait mode to only display key columns. For more information about Supported browsers, see One Identity Starling Hosted User Guide on the One Identity Support site.

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