To gather further information about a pending attestation case is approved, the approver can send you a question about this attestation case. After you have answered the inquiry, the approver can make their approval decision.
To gather further information about a pending attestation case is approved, the approver can send you a question about this attestation case. After you have answered the inquiry, the approver can make their approval decision.
You can display inquiries about an attestation case that have been sent to you and to which you must respond.
To view inquiries directed at you
In the menu bar, click Attestation > Pending Attestations.
On the Pending Attestations page, click the Inquiries tab.
(Optional) To see more information about the answer to an attestation case inquiry, click the relevant inquiry.
You can respond to inquiries that have been made to you about an attestation case.
TIP: If you respond to inquiries, do not grant or deny approval for the attestation case.
To respond to inquiries
In the menu bar, click Attestation > Pending Attestations.
On the Pending Attestations page, click the Inquiries tab.
On the Inquiries tab, next to the inquiry you want to answer, click the Reply to inquiry.
In the Answer Question pane, enter your answer in the Reply to inquiry field.
Click Save.
You can define attestation policies for carrying out attestations. Attestation policies specify which objects are attested when, how often, and by whom. Once attestation is started, attestation cases are created that contain all the necessary information about the attestation objects and the attestor. The attestor checks the attestation objects. They verify the correctness of the data and initiate any changes that need to be made if the data conflicts with internal rules.
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