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Identity Manager 9.2 - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestations Pending attestations Displaying attestation history Managing attestation inquiries directed at you
Compliance Managing risk index functions Responsibilities
My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Managing requestable products in shops

You can decide which products can be requested from shops. Once products have been allocated to shelves in a shop (see Making system entitlements requestable) and labeled as requestable , they can be requested in the Web Portal by members of the shop.

Detailed information about this topic

Displaying requestable products

You can display which products can be request from shops shelves.

To display a shelf's requestable products

  1. In the menu bar click Setup > Shops.

  2. On the Shops page, in the list, click the shop whose requestable products you want to display.

  3. In the Edit Shop pane, click the Shelves tab.

  4. On the Shelves tab, in the list, click the shelf with the requestable products you want to display.

  5. In the Edit shelf pane, click the Products tab.

Adding products to shelves

You can add products to shelves. Once products have been allocated to the shelves of a shop, they can be requested in the Web Portal by members of the shop.

To add a product to a shelf

  1. In the menu bar click Setup > Shops.

  2. On the Shops page, in the list, click the shop that you want request the product from later.

  3. In the Edit Shop pane, click the Shelves tab.

  4. On the Shelves tab, in the list, click the shelf you want to add the product to.

  5. In the Edit shelf pane, click the Products tab.

  6. On the Products tab, click Add products.

  7. In the Add Products dialog, select the type of product you want to add from the menu.

  8. Select the check box next to the product that you want to add to the shelf.

  9. Click Apply.

Removing products from shelves

You can remove products from shelves, after which they can no longer be requested from the shelves.

To remove a product from a shelf

  1. In the menu bar click Setup > Shops.

  2. On the Shops page, in the list, click the shop from whose shelf you want to remove the product.

  3. In the Edit Shop pane, click the Shelves tab.

  4. On the Shelves tab, in the list, click the shelf to remove the product from.

  5. In the Edit shelf pane, click the Products tab.

  6. On the Products tab, select the check box next to the product that you want to remove from the shelf.

  7. Click Remove.

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