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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

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Attestation
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Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Withdrawing delegations from pending attestation case approvals

If an attestation's approval has been delegated to another identity, you can withdraw the delegation.

To withdraw an approval delegation

  1. In the menu bar, click Attestation > Attestation history.

  2. On the Attestation History page, click the attestation case whose approval delegation you want to withdraw.

  3. In the View Attestation Case Details pane, click Withdraw delegation.

  4. In the Withdraw Delegation pane, in the Reason for your decision field, enter why you are withdrawing the approval delegation.

  5. Click Save.

To withdraw multiple delegations from approvals

  1. In the menu bar, click Attestation > Attestation history.

  2. On the Attestation History page, in the list, select the check boxes next to the attestation cases whose approval delegations you want to withdraw.

  3. Click Actions > Withdraw delegation.

  4. In the Withdraw Delegation pane, in the Reason for your decision field, enter why you are withdrawing the approval delegations.

  5. Click Save.

Related topics

Escalating approvals of pending attestation cases

You can escalate approval of an attestation case. The attestation case is then presented to another approval body. The attestation case can subsequently be processed again in the normal approval workflow.

To escalate an approval of an attestation case

  1. In the menu bar, click Attestation > Pending Attestations.

  2. On the Pending Attestations page, in the list, select the check boxes next to the attestation case whose approval you want to escalate.

  3. Click Actions > Escalate approval.

  4. In the Escalate Approval pane, in the Reason for your decision field, enter a reason for the escalation.

  5. Click Save.

Rejecting approval of attestation cases

If you have been added to an attestation case as an additional approver the approval of the attestation case was passed to you, you can reject the approval and return the attestation case to the original approver.

To reject an approval

  1. In the menu bar, click Attestation > Pending Attestations.

  2. (Optional) On the Pending Attestations page, perform one of the following actions:

    • To display attestation cases of a specific object, click (Filter) and in the Filter Data pane, select the corresponding object under Object type, then click Apply filter.

    • To display attestation cases of a specific attestation policy, click (Filter) and in the Filter Data pane, select the corresponding attestation policy under Attestation policy, then click Apply filter.

  3. On the Pending Attestations page, click the attestation case that you do not want to make an approval decision about.

  4. In the View Attestation Case Details pane, click Reject approval.

  5. In the Reject Approval pane, in the Reason for your decision pane, enter a reason for the rejecting.

  6. Click Save.

To reject approval of multiple attestation cases

  1. In the menu bar, click Attestation > Pending Attestations.

  2. (Optional) On the Pending Attestations page, perform one of the following actions:

    • To display attestation cases of a specific object, click (Filter) and in the Filter Data pane, select the corresponding object under Object type, then click Apply filter.

    • To display attestation cases of a specific attestation policy, click (Filter) and in the Filter Data pane, select the corresponding attestation policy under Attestation policy, then click Apply filter.

  3. On the Pending Attestations page, in the list, select the check boxes next to the attestation cases that you do not want to make an approval decision about.

  4. Click Actions > Reject approval.

  5. In the Reject Approval pane, in the Reason for your decision pane, enter a reason for the rejecting.

  6. Click Save.

Managing inquiries about pending attestation cases

To gather information about pending attestation cases, you can send inquiries about them to any identity.

Once you have sent an inquiry about an attestation case, the attestation case is reserved for you (Hold status). As long as the attestation case is reserved for you, only you or the chief approval team can make an approval decision about the attestation case. You can withdraw the inquiry at any time. You can cancel the reservation at any time so that another approver can make approval decision about the attestation case.

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