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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Overview - Software (page description)

To open the Overview – Software page go to Responsibilities > Auditing > Software > Show details > Overview.

On the Overview – Software page, you can see all the information relevant to the software summarized in an overview (see Displaying software application overviews).

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

Main data - Software (page description)

To open the Main data – Software page go to Responsibilities > Auditing > Software > Show details > Software.

On the Main data – Software page, you can see the software application's main data (see Displaying software application main data).

Enter the following main data:

Table 629: Sofware application main data

Property

Description

Software name

Shows the full, descriptive name of the software application.

Version

Shows the version of the software application.

Language

Shows which language the software application uses.

Internal product name

Shows the company internal name of the software application.

Website.

Shows the URL of the manufacturer's product website.

Link to documentation

Shows the website URL containing the document.

Description

Shows the software application's description.

Comment

Shows an informative comment about the software application.

IT Shop

Shows whether the software application can be requested through IT Shop. If set, this software application can be requested by identities through the Web Portal and allocated by defined approval processes. The software application can still be assigned directly to identities and hierarchical roles. For more information about IT Shop, see the One Identity Manager IT Shop Administration Guide.

Only use in IT Shop

Shows whether the software application can only be requested through the IT Shop. If set, this software application can be requested by identities through the Web Portal and allocated by defined approval processes. You cannot assign a software application to hierarchical roles directly.

Disabled

Shows whether the software application is disabled. Only enabled software applications can be assigned in One Identity Manager. If a software application is disabled, the software cannot be assigned but any existing assignments are upheld.

Service item

Shows assigned service items.

Memberships – Software (page description)

To open the Memberships – Software page go to Responsibilities > Auditing > Software > Show details > Memberships.

On the Memberships - Software page, you can see identities to which the software application is assigned (see Displaying memberships in software applications).

The following table gives an overview of the different content on the Memberships – Software page.

Table 630: Columns

Column

Description

Identity

Shows you the name of the identity to which the software application is assigned.

Origin

Shows you whether the software application was assigned to the identity directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity obtained the membership through a request, you will find more information on the following tabs on the Request tab:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Shows which entitlements are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Attestation – Software (page description)

To open the Attestation – Software page go to Responsibilities > Auditing > Software > Show details > Attestation.

On the Attestation - Software page, you can:

The following tables give you an overview of the various features and content on the Attestation - Software page.

Table 631: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases and Then you can send reminder emails to these identities (see Displaying attestors of software application pending attestation cases).

Table 632: Controls in the attestation case's details pane

Control

Description

Show details

Use this button to display all the objects involved in the attestation case (see Displaying software application attestation cases).

Table 633: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

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