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Safeguard for Privileged Passwords On Demand Hosted - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Activity Center Search box Privileged access requests Toolbox Accounts Account Groups Assets
General/Properties tab (asset) Accounts tab (asset) Account Dependencies tab (asset) Owners tab (asset) Access Request Policies tab (asset) Asset Groups tab (asset) Discovered SSH Keys (asset) Discovered Services tab (asset) History tab (asset) Managing assets
Asset Groups Discovery Entitlements Linked Accounts Partitions Profiles Settings
Access Request settings Appliance settings Asset Management settings Tags Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Password Management settings Real-Time Reports Safeguard Access settings SSH Key Management settings Security Policy Settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions About us

Activating or deactivating a user account

It is the responsibility of an Authorizer Administrator or User Administrator to activate or deactivate users within Safeguard for Privileged Passwords. However, this state can only be changed within Safeguard for Privileged Passwords on users that have their identity source set to the Local provider. This state cannot be modified for directory users. A directory user's state must be modified in the directory and then synchronized with Safeguard for Privileged Passwords.

Deactivating a user will prevent that user from logging into Safeguard for Privileged Passwords and end any currently logged in session. However, an administrator cannot deactivate their own user.

Safeguard for Privileged Passwords can also be configured to automatically deactivate users who have not logged in within a configured time span. Note, this does not apply to directory users. For more information, see Local Login Control.

Closed( desktop client) To activate or deactivate a user account
Closed( web client) To activate or deactivate a user account

Deleting a user

Typically, it is the responsibility of the Authorizer Administrator to delete administrator users and the User Administrator to delete non-administrator users.

IMPORTANT: When you delete a local user, Safeguard for Privileged Passwords deletes the user permanently. If you delete a directory user that is part of a directory user group, the next time it synchronizes its database with the directory, Safeguard for Privileged Passwords will add it back in.

Closed( desktop client) To delete a user
Closed( web client) To delete a user

Importing objects

On the desktop client, Safeguard for Privileged Passwords allows you to import a .csv file containing a set of accounts, assets, or users. A .csv template for import can be downloaded when you click  Import from the toolbar then click CSV Template Assistant for the dialog. For more information, see Creating an import file.

Once an import is completed, you can navigate to the Tasks pane in the Toolbox for details about the import process and invalid data messages. For more information, see Viewing task status.

To import objects

  1. In Administrative Tools, click Assets, Accounts, or Users based on what data you are importing.
  2. Click  Import from the toolbar.
  3. In the Import dialog, Browse to select an existing .csv file containing a list of objects to import.

  4. When importing assets, the Discover SSH Host Keys option is selected by default indicating that Safeguard will retrieve the required SSH host key for the assets specified in the .csv file.

  5. Click OK. Safeguard for Privileged Passwords imports the objects into its database.

Considerations for valid and invalid data

Safeguard for Privileged Passwords does not add an object if any column contains invalid data in the .csv file, with the following exceptions:

  • Assets PlatformDisplayName property:
    • If Safeguard for Privileged Passwords does not find an exact match, it looks for a partial match. If it finds a partial match, it supplies the <platform> Other platform.
    • If it does not find a partial match, it supplies the Other platform type.
  • Users TimeZoneId property: If Safeguard for Privileged Passwords does not find a valid TimeZoneId property (that is, does not find an exact match or no time zone was provided), it uses the local workstation's current time zone. Do not enter numbers or abbreviations for the TimeZoneId.
  • Users Password property: Safeguard for Privileged Passwords adds a user without validating the password you provide.

Details for importing directory assets, service accounts, users, and user groups

You can use the steps like those above to import your existing directory infrastructure (such as Microsoft Active Directory). Managed account users cannot be members of the Protected Users AD Security Group.

Additional information specific to directory import follows.

  1. Import the directory (and service account) via Administrative Tools | Assets | Import Asset and browse to select the .csv file. Safeguard for Privileged Passwords imports the directory as an asset.

    The directory's service account is automatically added to the list of accounts you can viewed via the Assets | Accounts tab.

  2. Import users and user groups.
    1. Import directory users via Administrative Tools | Users | Import Users and browse to select the .csv file.
    2. Assign to user groups via Administrative Tools | Users Groups | Users (select one or multiple users).
    3. Automatic synchronization: Once you import directory users and directory groups, Safeguard for Privileged Passwords automatically synchronizes the objects in its database with the directory schema attributes. User and group membership changes in the directory are reflected in Safeguard for Privileged Passwords. Directory users authenticate to Safeguard for Privileged Passwords with their directory credentials.

Active Directory and LDAP synchronization

Active Directory and LDAP data is automatically synchronized by asset or identity and authentication providers schema as shown in the following lists.

Asset schema list

  • Users
    • Username
    • Password (modifiable in LDAP and not modifiable in Active Directory)
    • Description
  • Groups
    • Name
    • Member
  • Computer
    • Name
    • Network Address
    • Operating System
    • Operating System Version
    • Description

Identity and Authentication Providers schema list

  • Users
    • Username
    • First Name
    • Last Name
    • Work Phone
    • Mobile Phone
    • Email
    • Description
    • External Federation Authentication
    • Radius Authentication
    • Managed Objects
  • Groups
    • Name
    • Members
    • Description

Setting a local user's password

It is primarily the responsibility of the Authorizer Administrator to set passwords for administrators. The User Administrator and Help Desk Administrator set passwords for non-administrator local users. These administrators can only set passwords for local users. Directory user passwords are maintained in an external provider, such as Microsoft Active Directory.

Closed( desktop client) To set a local user's password
Closed( web client) To set a local user's password
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