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Active Roles 8.1.5 - Administration Guide

Introduction Getting started with Active Roles Configuring rule-based administrative views Configuring role-based administration Rule-based autoprovisioning and deprovisioning
Provisioning Policy Objects Deprovisioning Policy Objects How Policy Objects work Policy Object management tasks Policy configuration tasks
Property Generation and Validation User Logon Name Generation Group Membership AutoProvisioning Exchange Mailbox AutoProvisioning AutoProvisioning in SaaS products OneDrive Provisioning Home Folder AutoProvisioning Script Execution Microsoft 365 and Azure Tenant Selection E-mail Alias Generation User Account Deprovisioning Office 365 Licenses Retention Group Membership Removal Exchange Mailbox Deprovisioning Home Folder Deprovisioning User Account Relocation User Account Permanent Deletion Group Object Deprovisioning Group Object Relocation Group Object Permanent Deletion Notification Distribution Report Distribution
Deployment considerations Checking for policy compliance Deprovisioning users or groups Restoring deprovisioned users or groups Container Deletion Prevention policy Picture management rules Policy extensions
Using rule-based and role-based tools for granular administration Workflows
Key workflow features and definitions About workflow processes Workflow processing overview Workflow activities overview Configuring a workflow
Creating a workflow definition for a workflow Configuring workflow start conditions Configuring workflow parameters Adding activities to a workflow Configuring an Approval activity Configuring a Notification activity Configuring a Script activity Configuring an If-Else activity Configuring a Stop/Break activity Configuring an Add Report Section activity Configuring a Search activity Configuring CRUD activities Configuring a Save Object Properties activity Configuring a Modify Requested Changes activity Enabling or disabling an activity Enabling or disabling a workflow Using the initialization script
Approval workflow Email-based approval Automation workflow Activity extensions
Temporal Group Memberships Group Family Dynamic groups Active Roles Reporting Management History Entitlement profile Recycle Bin AD LDS data management One Identity Starling Join and configuration through Active Roles Managing One Identity Starling Connect Configuring linked mailboxes with Exchange Resource Forest Management Configuring remote mailboxes for on-premises users Migrating Active Roles configuration with the Configuration Transfer Wizard Managing Skype for Business Server with Active Roles
About Skype for Business Server User Management Active Directory topologies supported by Skype for Business Server User Management User Management policy for Skype for Business Server User Management Master Account Management policy for Skype for Business Server User Management Access Templates for Skype for Business Server Configuring the Skype for Business Server User Management feature Managing Skype for Business Server users
Exchanging provisioning information with Active Roles SPML Provider Monitoring Active Roles with Management Pack for SCOM Configuring Active Roles for AWS Managed Microsoft AD Azure AD, Microsoft 365, and Exchange Online Management
Configuring Active Roles to manage Hybrid AD objects Unified provisioning policy for Azure M365 Tenant Selection, Microsoft 365 License Selection, Microsoft 365 Roles Selection, and OneDrive provisioning Changes to Active Roles policies for cloud-only Azure objects
Managing the configuration of Active Roles
Connecting to the Administration Service Managed domains Using unmanaged domains Evaluating product usage Creating and using virtual attributes Examining client sessions Monitoring performance Customizing the Console Using Configuration Center Changing the Active Roles Admin account Enabling or disabling diagnostic logs Active Roles Log Viewer
SQL Server replication Using regular expressions Administrative Template Configuring federated authentication Communication ports Active Roles and supported Azure environments Integrating Active Roles with other products and services Active Roles Language Pack Active Roles Diagnostic Tools Active Roles Add-on Manager

Monitoring of Group Family-related operations

This category includes the event-based processing rules to monitor the background activities of Active Roles related to Group Families:

  • Cannot find configuration storage group: Administration Service failed to run a Group Family due to the following problem:

    The Group Family configuration storage group cannot be found.

  • Failed to retrieve configuration data: Administration Service failed to run a Group Family due to the following problem:

    Group Family configuration data cannot be retrieved from the Group Family configuration storage group.

  • Incorrect configuration data: Administration Service failed to run a Group Family due to the following problem:

    Incorrect configuration data was encountered in the Group Family configuration storage group.

  • Failed to retrieve configuration data for controlled group: Administration Service encountered an error when running a Group Family, failed to retrieve configuration data for a controlled group. Changes to the controlled group may not be applied until a subsequent run of the Group Family.

  • Failed to retrieve data from container: Administration Service encountered an error when running a Group Family, failed to search a certain container within the Group Family scope. Until a subsequent run, Group Family does not consider information about objects held in that container.

  • Failed to update configuration data: Administration Service encountered an error when running a Group Family, failed to update data in the Group Family configuration storage group. Information about controlled groups may be incorrect until a subsequent run of the Group Family.

  • Failed to update configuration data for controlled group: Administration Service encountered an error when running a Group Family, failed to update configuration data for a controlled group. The controlled group is not linked with the Group Family until a subsequent run of the Group Family.

  • Cannot find controlled group: Administration Service encountered an error when running a Group Family, failed to find a controlled group. Changes to the controlled group, if any, are not applied until a subsequent run of the Group Family.

  • Failed to create controlled group: Administration Service encountered an error when running a Group Family, failed to create a controlled group. Administration Service will attempt to create that controlled group during a subsequent run of the Group Family.

  • Failed to update membership list of controlled group: Administration Service encountered an error when running a Group Family, failed to update membership data for a controlled group. The membership list of the controlled group may be incorrect until a subsequent run of the Group Family.

  • Failed to create run task: Administration Service failed to create a task to run a Group Family. The Group Family is inoperative until the task is created.

  • Failed to modify run task: Administration Service failed to update a task to run a Group Family. The Group Family runs in accordance with the earlier schedule settings of that task.

  • Failed to delete run task: Administration Service failed to delete a task to run a Group Family. The Group Family continues to run in accordance with the schedule settings of that task.

  • Run task has been started manually: A task to run a Group Family was started manually.

  • Group Family run has been completed: Administration Service has completed a run of a Group Family.

The following sub-sections provide more information about these alerts.

Group Family - Cannot find configuration storage group - Alert

This rule generates an alert indicating that the Administration Service failed to run a Group Family due to the following problem:

The Group Family configuration storage group cannot be found. The Administration Service cannot run the Group Family until the problem is resolved.

The configuration storage group may have been either inaccessible or deleted. For details, refer to the alert description generated by this rule.

Group Family - Failed to retrieve configuration data - Alert

This rule generates an alert indicating that the Administration Service encountered the following problem when running a Group Family:

Group Family configuration data cannot be retrieved from the configuration storage group. The Administration Service cannot run the Group Family until the problem is resolved.

For details, refer to the alert description generated by this rule.

Group Family - Incorrect configuration data - Alert

This rule generates an alert indicating that the Administration Service failed to run a Group Family due to the following problem:

Incorrect configuration data was encountered in the Group Family configuration storage group. The configuration storage group may have been corrupted. The run of the Group Family has been canceled.

For details, refer to the alert description generated by this rule.

Group Family - Failed to retrieve configuration data for controlled group - Alert

This rule generates an alert indicating that the Administration Service encountered the following problem when running a Group Family:

Failed to retrieve configuration data for a certain group that is under the control of the Group Family (controlled group). Changes to the controlled group may not be applied until a subsequent run of the Group Family.

For details, refer to the alert description generated by this rule.

Group Family - Failed to retrieve data from container - Alert

This rule generates an alert indicating that the Administration Service encountered the following problem when running a Group Family:

Failed to search a certain container within the Group Family scope. The groupings that were calculated during this run of the Group Family may not take into account information about some objects held in that container.

For details, refer to the alert description generated by this rule.

During a subsequent run of the Group Family, the Administration Service will attempt to search the entire Group Family scope, including the failed container to recalculate the Group Family groupings.

Group Family - Failed to update configuration data - Alert

This rule generates an alert indicating that the Administration Service encountered the following problem when running a Group Family:

Failed to update configuration data in the Group Family configuration storage group. The Active Roles Console may display incorrect information about results of the Group Family run and about groups that are under the control of the Group Family (controlled groups).

For details, refer to the alert description generated by this rule.

During a subsequent run of the Group Family, the Administration Service will attempt to update configuration data in the configuration storage group.

Group Family - Failed to update configuration data for controlled group - Alert

This rule generates an alert indicating that the Administration Service encountered the following problem when running a Group Family:

Failed to update configuration data for a certain group that is under the control of the Group Family (controlled group). The group is removed from the control of the Group Family.

For details, refer to the alert description generated by this rule.

During a subsequent run of the Group Family, the Administration Service will attempt to locate the failed group and put it under the control of the Group Family.

Group Family - Cannot find controlled group - Alert

This rule generates an alert indicating that the Administration Service encountered the following problem when running a Group Family:

Cannot find a certain group that is under the control of the Group Family (controlled group). Some changes to the controlled group may not be applied.

For details, refer to the alert description generated by this rule.

During a subsequent run of the Group Family, the Administration Service will attempt to locate the controlled group and apply the changes, if any, to that group.

Group Family - Failed to create controlled group - Alert

This rule generates an alert indicating that the Administration Service encountered the following problem when running a Group Family:

Failed to create a certain group to be put under the control of the Group Family (controlled group).

For details, refer to the alert description generated by this rule.

During a subsequent run of the Group Family, the Administration Service will attempt to create the controlled group and apply the changes, if any, to that group.

Group Family - Failed to update membership list of controlled group - Alert

This rule generates an alert indicating that the Administration Service encountered the following problem when running a Group Family:

Failed to update the membership list of a certain group that is under the control of the Group Family (controlled group). Some changes to the membership list of the controlled group may not be applied.

For details, refer to the alert description generated by this rule.

During a subsequent run of the Group Family, the Administration Service will attempt to locate the controlled group and apply the changes, if any, to the membership list of that group.

Group Family - Failed to create run task - Alert

This rule generates an alert indicating that the Administration Service failed to create a task to run a Group Family. The Group Family is inoperative until the task is created.

For details, refer to the alert description generated by this rule.

Group Family - Failed to modify run task - Alert

This rule generates an alert indicating that the Administration Service failed to update a task to run a Group Family. The Group Family continues to run in accordance with the earlier schedule settings of that task.

For details, refer to the alert description generated by this rule.

To solve the problem, try to adjust the schedule settings via the Properties > Schedule tab of the Group Family configuration storage group in the Active Roles Console.

Group Family - Failed to delete run task - Alert

This rule generates an alert indicating that the Administration Service failed to delete a task to run a Group Family while the configuration storage group of that Group Family was successfully deleted. The Group Family continues to run in accordance with the schedule settings of that task, which may cause an error situation. For details, refer to the alert description generated by this rule.

To solve the problem, delete the run task manually by switching the Active Roles Console into Raw view mode, then deleting the appropriate task from the following container:

Configuration/Server Configuration/Scheduled Tasks/Group Family

Group Family - Run task has been started manually - Alert

This rule generates an alert indicating that an administrator has forced Active Roles to run a Group Family. For details, refer to the alert description generated by this rule.

To solve the problem, start the run task for a Group Family by using the Force Run command on the configuration storage group of that Group Family in the Active Roles Console.

Group Family run has been completed - Alert

This rule generates an alert indicating that the Administration Service has completed the run task for a Group Family. For task results, refer to the alert description generated by this rule.

The alert description also includes the name of the Group Family configuration storage group, so you can use the Properties dialog box for that group to examine task results in more detail.

Internal error - Alert

This rule generates an alert when a fatal error occurs at Administration Service run time. Normally, the alert indicates that Administration Service stopped.

Critical error on startup - Alert

This rule generates an alert when a fatal error occurs at Administration Service startup time. The alert includes information detailing the error.

License system failure - Alert

This rule generates an alert when a failure occurs in the Administration Service licensing system. The alert includes information detailing the problem.

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