You can manage objects that you are responsible for within your company. Possible objects are:
-
Identities
-
Devices
-
Hierarchical roles
-
Organizations
-
Departments
-
Cost centers
-
Locations
-
Business roles
-
Company resources
Detailed information about this topic
You can assign tags for products that can be requested from the Web Portal. You define these tags in the associated service items of the corresponding objects.
Tags help requesters to quickly find the product they are looking for. You can run this search within the Web Portal.
For more information about tags, see the One Identity Manager IT Shop Administration Guide.
To specify a tag for a service item
-
In the menu bar, click Responsibilities > My Responsibilities.
-
On the My Responsibilities page, click the appropriate object type (for example, System Entitlements).
-
In this list, click the object for whose service item you want to specify a tag.
-
On the overview page, click Main data.
-
On the Main data - <object name> page, click on the name of the assigned service item in the Service item field.
-
On the overview page of the service item, click Tags.
-
(Optional) To create a new tag, perform the following actions on the Tags page:
-
Click New tag.
-
In the Create a new tag dialog, fill out the fields:
-
Click Save.
-
On the Tags page, click (Assign) next to the tag that you want to set for the service item.
This changes the icon in front of the tag ().
TIP: Tags that are already assigned to the service item are marked with the icon.
-
Click Save.
You can see all the departments for which you are responsible.
To display departments
-
On the My Responsibilities page, click Departments.
This opens the Departments page (see Departments (page description)) and displays all the departments for which you are responsible.