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Password Manager 5.13.2 - Administration Guide (AD LDS Edition)

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in a perimeter network Management Policy Overview Password Policy Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Data Replication Phone-Based Authentication Service Overview Configuring Management Policy
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Legacy Self-Service Site and Password Manager Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Legacy Self-Service or Password Manager Self-Service Site workflows Helpdesk Workflows User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances AD LDS Instance Connections Extensibility Features RADIUS Two-Factor Authentication Internal Feedback Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Fido2 key management Working with Redistributable Secret Management account Email templates
Upgrading Password Manager Password Policies Enable 2FA for Administrators and Enable 2FA for HelpDesk Users Reporting Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Customization Options Overview Feature imparities between the legacy and the new Self-Service Sites Third-party contributions Glossary

Account for Using One Identity Quick Connect

You can configure cross-platform password synchronization using One Identity Quick Connect. If used in conjunction with Quick Connect Sync Engine, Password Manager allows you to enable users and helpdesk operators to manage their passwords across a wide variety of connected systems.

To enable Password Manager to set passwords in connected systems, the account used to access Quick Connect must be a member of the local administrators group on the Quick Connect server.

For more information on using Quick Connect with Password Manager, see Reset Password in AD LDS and Connected Systems.

Appendix B: Open Communication Ports for Password Manager for AD LDS

This section provides a list of communication ports that need to be open in the firewall for Password Manager to function properly.

Administration Site

Port 80 (Default HTTP) TCP Inbound

Port 443 (Default HTTPS) TCP Inbound/Outbound

Port 8081 TCP Inbound/Outbound

Port 25 (Default SMTP port) TCP Outbound

Port 135 TCP Inbound/Outbound

Legacy Self-Service Site and Password Manager Self-Service Site

The Password Manager Self-Service Site has all functionality similar to the Legacy Self-Service Site with a new and improved user interface. The Password Manager Self-Service Site can co-exist along with the already existing Kegacy Self-Service Site and it is possible to revert at any time to the Legacy Self-Service Site.

Helpdesk Sites

Port 80 (Default HTTP) TCP Inbound

Port 443 (Default HTTPS) TCP Inbound/Outbound

Port 8081 TCP Inbound/Outbound

Password Manager Service

Port 53 (Outgoing DNS lookups) UDP Outbound

Port 88 (Kerberos Authentication) TCP/UDP Outbound

Port 389 (LDAP Access) TCP/UDP Outbound

Port 636 (LDAP Access) TCP Outbound

Port 137 (NetBIOS Name Service) TCP Outbound

Port 139 (NetBIOS Session Service) TCP Outbound

SQL Server

Port 1433 (SQL Server) TCP/UDP Outbound

Port 1434 (SQL Server Browser Service) TCP/UDP Outbound

Report Server

Port 80 (SQL Server Report Services) TCP Outbound

Email Notification

Port 25 (Default SMTP port) TCP Outbound

One Identity Quick Connect Sync Engine

Port 808 TCP Outbound

Telesign

Port 443 TCP Outbound

Defender

Port specified in the activity settings (Authenticate with Defender) is used.

Customization Options Overview

There are multiple ways to customize the Self-Service and Helpdesk sites. You can customize email notifications, change company and product logos and Web sites color scheme, and so on.

The following customization options are available in Password Manager:

Customization of Steps in Legacy Self-Service Site, Password Manager Self-Service Site, and Helpdesk Tasks

The Password Manager Self-Service Site has all functionality similar to the Legacy Self-Service Site with a new and improved user interface. The Password ManagerSelf-Service Site can co-exist along with the already existing Self-Service Site and it is possible to revert at any time to the Legacy Self-Service Site.

You can change the steps and the order of steps in self-service and helpdesk tasks by modifying the workflows that correspond to these tasks. For example, to modify the Forgot My Password task on the Self-Service Site you need to modify the Forgot My Password workflow on the Administration Site.

A workflow consists of activities; each activity can be configured independently of other activities. Almost each activity corresponds to a single step in a task, that is a single page in the wizard a user goes through to complete the task.

By adding and removing activities and changing activities’ order in a self-service workflow you can define what wizard pages and in what order users will go through when performing a task on the Self-Service Site. The same applies to the Helpdesk Site and helpdesk workflows.

To edit a workflow, open the workflow on the Administration Site and add or remove activities in the workflow designer.

For more information on configuring workflows, see Workflow structure.

For more information on modifying self-service workflows and activities, see Legacy Self-Service or Password Manager Self-Service Site workflows

For more information on modifying helpdesk workflows and activities, see Helpdesk Workflows.

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