Use this activity when users want to change their passwords during the next logon.
For example, you can use this activity in the Reset Password workflow and can force users to change passwords at the next logon once the password has been reset by a helpdesk operator.
To allow users to change password at the next logon, the helpdesk operator must select Helpdesk operators can choose whether to force users to change password at next logon check box available in the Force user to change password at next logon activity.
It is recommended to place this activity after the Reset Password activity in a workflow.
This activity is a core activity of the Assign Passcode workflow. It allows helpdesk operators to assign a passcode to the user who has forgotten password and is not yet registered with Password Manager or has forgotten answers to secret questions.
This activity has the following settings:
Select the Generate Passcode and send it in SMS checkbox to send the passcode via SMS or select the Generate Passcode and send it in e-mail to send the passcode in e-mail to the user's device to authenticate on the Password Manager Self-Service Site.
NOTE: To select Generate Passcode and send it in SMS, you must have a valid license with telephone verification. To select Generate Passcode and send it in e-mail, you must configure at least one SMTP server.
This activity is a core activity of the Unlock Q&A Profile workflow. It allows helpdesk operators to unlock users’ Questions and Answers profiles using the Helpdesk Site.
You do not need to configure any settings for this activity.
This activity is a core activity of the Enforce Update of Q&A Profile workflow. It allows helpdesk operators to immediately enforce update of users’ Q&A profiles if the profiles are not compliant with the current Questions and Answers policy.
