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Password Manager 5.9.7 - Administration Guide

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview Secure Password Extension Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Password Change and Reset Process Overview Data Replication Phone-Based Authentication Service Overview
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Self-Service Workflows Helpdesk Workflows Notification Activities User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances Domain Connections Extensibility Features RADIUS Two-Factor Authentication Unregistering users from Password Manager Working with Redistributable Secret Management account Email Templates
Upgrading Password Manager Administrative Templates Secure Password Extension Password Policies One Identity Starling Reporting Password Manager Integration Appendixes Glossary

SQL Server Database and SQL Server Reporting Services

SQL Server Database and SQL Server Reporting Services

Using a SQL database and SQL Server Reporting Services you can manage reports that allow you to analyze how the application is used.

The available out-of-the-box reports help you track user registration activity, Helpdesk tasks, user statuses, and so on.

For more information, see Reporting and User Action History Overview.

One Identity Quick Connect Sync Engine

One Identity Quick Connect Sync Engine

One Identity Quick Connect Sync Engine is a One Identity product that provides unified identity and access management. Integrating Password Manager with Quick Connect Sync Engine allows you to enable users and Helpdesk operators to manage their passwords across different connected data sources.

To use Quick Connect Sync Engine, configure Change password in Active Directory and connected systems or Reset password in Active Directory and connected systems activities.

To communicate with Quick Connect Sync Engine, Password Manager uses Transmission Control Protocol (TCP).

For more information, see Reset Password in Active Directory and Connected Systems.

Defender

Defender

Defender is a One Identity product that provides two-factor authentication. Defender uses one-time passwords generated by special hardware or software tokens. If Password Manager is integrated with Defender, users can use one-time passwords to authenticate themselves on the Self-Service site.

To use Defender with Password Manager, install the Defender Client SDK on the server on which Password Manager Service is installed.

For more information, see Authenticate with Defender.

Starling Two-Factor Authentication

Starling Two-Factor Authentication

Starling Two-Factor Authentication is a SaaS application that enables two-factor authentication on Password Manager. Starling Two-Factor Authentication uses the token response (OTP) received through SMS, phone call, or Starling 2FA app for authentication. It also supports push notifications for authentication. To use push notification, you must install Starling 2FA app on your device and register your phone number while installing the app. In this option, you can authenticate by accepting the notification received on Starling 2FA app.

For more information regarding Starling Two-Factor Authentication, see Authenticate with Starling Two-Factor Authentication.

IMPORTANT: To authenticate with Starling Two-Factor Authentication, the user's email address and mobile number is mandatory. If the mobile number is not present in users active directory attribute, through the self-service site users can update the mobile number from the Manage My Profile page. The email address should be present in users active directory attribute, if not, the email address must be configured by the administrator in the AD to authenticate successfully.

To configure Starling Two-Factor Authentication in Password Manager, you have to subscribe to Starling Two-Factor Authentication. For more information on the One Identity Starling website, see, https://www.cloud.oneidentity.com/.

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