You can unsubscribe from products that are already assigned if they are not longer required. Products that can be unsubscribed have the Assigned status.
You can unsubscribe your own products or those belonging to other identities that you manage.
To unsubscribe a product
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In the menu bar, click Request > My Requests.
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On the My requests page, click Edit Requests.
This opens the Renew or Unsubscribe page (see Renewing or unsubscribing (page description)) and displays all the products that can be renewed or unsubscribed.
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(Optional) If you want to unsubscribe a product of another identity, perform the following actions:
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Next to Requests for, click Change.
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In the Employee dialog, click the identity with the product you want to unsubscribe.
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On the Renew or Unsubscribed page, click the product in the list that you want to unsubscribe.
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Click Unsubscribe.
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(Optional) In the Unsubscribe dialog, in the Unsubscribed as from field, enter the date for unsubscribing the product. If you leave this field empty, the product is unsubscribed once you have clicked Saved.
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(Optional) In the Reason field, enter a reason for unsubscribing.
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Click Save.
Revoke last decision.