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Identity Manager 9.2.1 - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Logging in

Open the Web Portal in a web browser.

To log in to the Web Portal

  1. In the address line of your web browser, enter the web address (URL) of the Web Portal.

    TIP: By default, the URL is http://<server name>/<application name>/, where <server name> is the name of the server on which the Web Portal is installed.

  2. On the Web Portal login page, in the User name field, enter your full user name.

  3. In the Password field, enter your personal password.

  4. Click Log in.

Related topics

Logging in to the Password Reset Portal

The Password Reset Portal helps you to change your main password, change several passwords of different user accounts, and manage your password questions.

You can log in to the Password Reset Portal in three different ways:

To log in to Password Reset Portal using an passcode

  1. Open the Password Reset Portal URL in your web browser.

    The Password Reset Portal opens.

  2. On the login page, in the Authentication menu, select the Login with passcode option.

  3. In the User name field, enter your user name.

  4. In the Enter characters from the image field, enter the Captcha Code displayed.

    TIP: If you cannot clearly identify the CAPTCHA code displayed, click Refresh image. A new CAPTCHA code is then generated.

  5. Click Next.

  6. In the Passcode field, enter your passcode.

  7. Click Submit.

To log in to Password Reset Portal using your password questions

  1. Open the Password Reset Portal URL in your web browser.

    The Password Reset Portal opens.

  2. On the login page, in the Authentication menu, select the Log in by answering your password questions option.

  3. In the User name field, enter your user name.

  4. In the Enter characters from the image field, enter the Captcha Code displayed.

    TIP: If you cannot clearly identify the CAPTCHA code displayed, click Refresh image. A new CAPTCHA code is then generated.

  5. Click Next.

  6. In the fields, enter the appropriate answers to your password questions.

  7. Click Submit.

To log in to Password Reset Portal using your current password

  1. Open the Password Reset Portal URL in your web browser.

    The Password Reset Portal opens.

  2. On the login page, in the Authentication menu, select the corresponding authentication method.

  3. In the User name field, enter your user name.

  4. In the Password field, enter your personal password.

  5. Click Log in.

Related topics

Logging out

When you want to finish working with the Web Portal, log off from the system.

To log off from Web Portal

  1. In the header, click (Profile) > Sign out.

  2. In the Log Out dialog, confirm the prompt with Yes.

    Your logout was successful.

    Tip: Your system may be configured to log you out automatically if you are inactive for a long period of time.

The user interface layout

The Web Portal user interface is divided into several sections:

Top - header

The header with the company logo is at the top of the screen. You can use different functions and reach different sections from here.

Top – menu bar

The menu bar is displayed horizontally in the upper part of the screen and provides different menus and submenus.

Work area

The work area changes depending on the menu you opened from the navigation.

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