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Safeguard for Privileged Passwords On Demand Hosted - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Activity Center Search box Privileged access requests Toolbox Accounts Account Groups Assets
General/Properties tab (asset) Accounts tab (asset) Account Dependencies tab (asset) Owners tab (asset) Access Request Policies tab (asset) Asset Groups tab (asset) Discovered SSH Keys (asset) Discovered Services tab (asset) History tab (asset) Managing assets
Asset Groups Discovery Entitlements Linked Accounts Partitions Profiles Settings
Access Request settings Appliance settings Asset Management settings Tags Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Password Management settings Real-Time Reports Safeguard Access settings SSH Key Management settings Security Policy Settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions About us

AWS deployment

IMPORTANT: Before deploying, make sure you have read Cloud deployment considerations

Safeguard for Privileged Passwords (SPP) can be run in the cloud using Amazon Web Services (AWS).

To deploy the Amazon Machine Image (AMI) of Safeguard for Privileged Passwords from AWS, visit the AWS marketplace listing for Safeguard for Privileged Passwords (here) and follow the Deployment steps.

Disk size considerations

CAUTION: Before making any changes to the disk size, shut down the VM (stopped and deallocated).

Safeguard for Privileged Passwords (SPP) deploys with a minimal OS disk size. You should increase the size of the OS disk based on your estimated usage and budget. SPP on hardware comes with 1TB of disk. You can use more or less than this depending on how many assets, accounts, and daily users you expect to have. 500GB is a minimal production disk size and 2TB is the maximum.

Disk size can be handled through Amazon Elastic Compute Cloud (Amazon EC2). For more information, see Getting Started with Amazon EC2. When you start up the VM, SPP automatically resizes the OS disk volume to use the available space.

AWS security considerations

Running Safeguard for Privileged Passwords (SPP) in AWS comes with some security considerations that do not apply to the hardware appliance. We recommend:

  • Do not give Safeguard a public IP address.
  • Use the AWS key vault to encrypt the disk.

  • Limit access within AWS to the Safeguard virtual machine. SPP in AWS cannot protect against rogue Administrators in the same way the hardware appliance can.

Static IP address required

Configure the SPP VM with a static IP address in AWS. In AWS, the IP address must not change after the VM is deployed. If you need to change the IP address, take a backup, deploy again, and restore the backup. You can script the VM deploy to pick up an existing virtual NIC with the IP address configuration. For details, see the Amazon Virtual Private Cloud (VPC) documentation.

Deployment steps

AWS automatically licenses the operating system during the deployment with an AWS KMS.

Larger deployments warrant larger sizing choices. Safeguard for Privileged Passwords hardware appliances have 32GB of RAM and 4 processors with at least 1TB of disk space.

AWS Marketplace steps

  1. Go to the AWS marketplace listing for Safeguard for Privileged Passwords (here).
  2. On the One Identity Safeguard for Privileged Passwords page, click Continue to Subscribe.

  3. Advance through the resource creation screens to configure your instance. In addition to the Disk size considerations, AWS security considerations, and Static IP address required; One Identity recommends you select the m4.2xlarge instance type.

  4. Once you have finished configuring the instance, select to launch the instance.

    NOTE: The instance launch process may take a while to complete.

  5. Once the instance has finished launching, log into the web client using your static IP address. You will need to use the default username (admin) and password (Admin123). You should change the admin password immediately. For more information, see Setting a local user's password.
View or change the cloud virtual appliance setup

You can view or change the virtual appliance setup.

You can use the Safeguard for Privileged Passwords web management kiosk on port 9337 for diagnostics and troubleshooting.

You can also check the system logs via AWS:

  1. To view the system log from AWS, select Actions, then Instance Settings, and then Get System Log.
  2. Log in via https://<your IP>:9337

To patch to a new version, use the desktop client or API.

Azure deployment

IMPORTANT: Before deploying, make sure you have read Cloud deployment considerations

Safeguard for Privileged Passwords (SPP) can be run in the cloud using Azure. A version of Safeguard for Privileged Passwords is available in the Azure Marketplace and an Azure Virtual Machine (VM) is required. See Windows virtual machines in Azure for details of setting up your VM.

When using Azure, Safeguard for Privileged Passwords is available on HTTPS X0. The Azure deployment does not use the MGMT service. The Recovery (Serial) Kiosk is used to view appliance information, Administrator password reset, power restart or shut down, and generating a support bundle. For more information, see Recovery Kiosk (Serial Kiosk).

Disk size considerations

Safeguard for Privileged Passwords (SPP) deploys with a minimal OS disk size. You should increase the size of the OS disk based on your estimated usage and budget. SPP on hardware comes with 1TB of disk. You can use more or less than this depending on how many assets, accounts, and daily users you expect to have. 500GB is a minimal production disk size and 2TB is the maximum.

  1. Deploy SPP.
  2. Verify you can log in.
  3. Shut down the VM (stopped and deallocated).
  4. Follow Microsoft’s guidance for increasing the disk size: How to expand the OS drive of a virtual machine.

When you start up the VM, SPP automatically resizes the OS disk volume to use the available space.

Azure security considerations

Running Safeguard for Privileged Passwords (SPP) in Azure comes with some security considerations that do not apply to the hardware appliance. We recommend:

  • Do not give Safeguard a public IP address.
  • Use the Azure key vault to encrypt the disk.

  • Limit access within Azure to the Safeguard virtual machine. SPP in Azure cannot protect against rogue Administrators in the same way the hardware appliance can.

Static IP address recommended

Configure the SPP VM with a static IP address in Azure. In Azure, the IP address must not change after the VM is deployed. If you need to change the IP address, take a backup, deploy again, and restore the backup. You can script the VM deploy to pick up an existing virtual NIC with the IP address configuration. For details, see Microsoft’s Virtual Network documentation.

Deployment steps

Safeguard for Privileged Passwords is deployed from the Azure Marketplace. Azure automatically licenses the operating system during the deployment with an Azure KMS.

The Azure base image includes the required configuration necessary to deploy into Azure following Microsoft's guidance, Prepare a Windows VHD or VHDX to upload to Azure.

  1. Log into the Azure portal.
  2. Under Azure services, click Create a resource.

  3. Search for “One Identity Safeguard for Privileged Passwords” and click the tile.

  4. On the One Identity Safeguard for Privileged Passwords screen, click Create.
  5. Advance through the resource creation screens. Considerations follow:
    • For small deployments, it is recommended to choose at least VM size Standard D2s v3. Larger deployments warrant larger sizing choices. Safeguard hardware appliances have 32GB of RAM and 4 processors with at least 1 TB of disk space.
    • You must set an administrator user name and password as part of the image creation, however, SPP will disable this account during initial setup.
    • Set public inbound ports to None.
    • Choose your Windows licensing option.
    • Make sure to enable boot diagnostics and the serial kiosk. The Azure Serial console will be used to provide access to the Safeguard Recovery Kiosk.
  6. Once you are finished configuring the VM, click Create. Azure will deploy the SPP virtual machine.
  7. When the virtual machine deployment is finished, SPP will automatically start initializing and configuring itself for the first use. This usually takes between 5-30 minutes, depending on the VM sizing. During initialization, Safeguard will enable the firewall and disable remote access to the VM. You can monitor the progress of initialization from the Azure Serial console. While the initialization is running, do not log in to the VM or power off or restart the VM.
  8. When initialization is complete, you will see the Safeguard Recovery (Serial) Kiosk on the Azure Serial console screen.
  9. Log in to the appliance via the web using the default username and password admin / Admin123. You should change the admin password immediately. For more information, see Setting a local user's password.
  10. After clustering, change the trusted servers, CORS and redirects setting.
    As a best practice, after you have created your Safeguard for Privileged Passwords cluster (or if just using a single VM), change the Trusted Servers, CORS and Redirects setting to the empty string or a list of values to integration applications you wish to allow. For more details, see the Safeguard for Privileged Passwords Administration Guide, Trusted Servers, CORS and Redirects.
View or change the cloud virtual appliance setup

You can view or change the virtual appliance setup.

The Administrator uses the Recovery Kiosk (Serial Kiosk) to perform the following.

For more information, see Recovery Kiosk (Serial Kiosk).

To patch to a new version, use the desktop client or API.

Virtual appliance backup and recovery

Use the following information to back up and recover a Safeguard for Privileged Passwords virtual appliance. Factory reset is not an option for virtual appliances. To factory reset a virtual appliance, just redeploy the appliance.

Backing up the virtual appliance

To ensure security of the hardware appliance, backups taken from a hardware appliance cannot be restored on virtual appliances and backups taken from a virtual appliance cannot be restored on a hardware appliance.

Backup is handled via Administrative Tools | Settings | Backup and Retention. For more information, see Backup and Retention settings.

Recovery of the virtual appliance

A Safeguard for Privileged Passwords virtual appliance is reset by using the following recovery steps.

On-prem virtual appliance (for example, Hyper-V or VMware)

  1. Redeploy the virtual appliance and run Initial Setup. For more information, see Setting up the virtual appliance.
  2. Restore the backup. For more information, see Backup and Retention settings.

Cloud virtual appliance (for example, AWS or Azure)

  1. Redeploy using the deployment steps:

Setting up Safeguard for Privileged Passwords for the first time

Before One Identity Safeguard for Privileged Passwords can manage your privileged account passwords and privileged sessions, you must first add all the objects you need to write access request policies, such as users, accounts, and assets. By following these procedures, you will set up a hierarchy of administrators that ensures your company follows role-based access control. For more information, see Administrator permissions.

The setup steps in this section assume you have completed the appliance initial installation and configuration steps in the One Identity Safeguard for Privileged Passwords Appliance Setup Guide.

Before Safeguard for Privileged Passwords can reset local account passwords on Windows systems, you must change the local security policy to disable User Account Control: Run all administrators in Admin Approval Mode. For more information, see Change password or SSH key fails.

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