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Identity Manager 8.1.4 - Operations Support Web Portal User Guide

Creating a passcode for an employee

You can use search to find an employee and create a passcode for them.

To create a passcode for an employee

  1. In the navigation, click Overview.

  2. In the overview, click Search in in the Search section and select the Employee table.

  3. Enter the employee's name in the search field.

  4. In the result list below the search field, select your desired search result (of type Person).

  5. In the overview, switch to the Passcode tab.

  6. On the Passcode tab, click Create passcode.

    The generated passcode and its validity are displayed in a dialog.

  7. Note or copy the code and send the it and the validity period to the employee.

    NOTE: If the four-eye principle is active for your system, you will only obtain the first part of the code here. The second half is sent to the employee's manager. The employee must ask the manager for the second half of the passcode.

Related topics

Status reports

Status reports give you a quick overview of your HTML applications and their status.

Related topics

Availability check

The Service availability check page shows whether your services are available. For example, you should perform an availability check if you suspect that services are not functioning properly (for example, because the server is unavailable).

To find out how to display the page and check availability, see Check service availability.

You can view the following information on the Service availability check page.

Table 4: Availability check

Column

Description

Server

Shows the name of the server upon which the service runs.

Connection

Shows whether the server is connected.

Last fetch time

Shows the last time the server was called.

URL

Shows the URL used to access the service.

Executing server

Shows the server upon which the service is executed.

IP address (IPv4)

Shows the IPv4 address used to access the service.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Related topics

Check service availability

You can check the availability of your services at any time.

To check service availability

  1. In the navigation, click Statistics.

  2. In the overview, click Run in the Service availability check tile in the Status reports section.

  3. In Service availability check, click Check all services.

  4. See the services/server details list.

Related topics
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