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Identity Manager 9.2 - Administration Guide for Connecting to Active Directory

Managing Active Directory environments Synchronizing an Active Directory environment
Setting up initial synchronization with an Active Directory domain Adjusting the synchronization configuration for Active Directory environments Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Managing Active Directory user accounts and identities
Account definitions for Active Directory user accounts and Active Directory contacts Assigning identities automatically to Active Directory user accounts Supported user account types Updating identities when Active Directory user account are modified Automatic creation of departments and locations based on user account information Specifying deferred deletion for Active Directory user accounts and Active Directory contacts
Managing memberships in Active Directory groups Login credentials for Active Directory user accounts Mapping Active Directory objects in One Identity Manager
Active Directory domains Active Directory container structures Active Directory user accounts Active Directory contacts Active Directory groups Active Directory computers Active Directory security IDs Active Directory printers Active Directory sites Reports about Active Directory objects
Handling of Active Directory objects in the Web Portal Basic data for managing an Active Directory environment Configuration parameters for managing an Active Directory environment Default project template for Active Directory Processing methods of Active Directory system objects Active Directory connector settings

Adding Active Directory groups to the IT Shop

When you assign a group to an IT Shop shelf, it can be requested by the shop customers. To ensure it can be requested, further prerequisites need to be guaranteed:

  • The group must be labeled with the IT Shop option.

  • The group must be assigned a service item.

    TIP: In the Web Portal, all products that can be requested are grouped together by service category. To make the group easier to find in the Web Portal, assign a service category to the service item.

  • If you only want the group to be assigned to identities through IT Shop requests, the group must also be labeled with the Use only in IT Shop option. Direct assignment to hierarchical roles or user accounts is no longer permitted.

NOTE: With role-based login, the IT Shop administrators can assign groups to IT Shop shelves. Target system administrators are not authorized to add groups to IT Shop.

To add a group to the IT Shop.

  1. In the Manager, select the Active Directory > Groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Active Directory groups (role-based login) category.

  2. In the result list, select the group.

  3. Select the Add to IT Shop task.

  4. Select the IT Shop structures tab.

  5. In the Add assignments pane, assign the group to the IT Shop shelves.

  6. Save the changes.

To remove a group from individual shelves of the IT Shop

  1. In the Manager, select the Active Directory > Groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Active Directory groups (role-based login) category.

  2. In the result list, select the group.

  3. Select the Add to IT Shop task.

  4. Select the IT Shop structures tab.

  5. In the Remove assignments pane, remove the group from the IT Shop shelves.

  6. Save the changes.

To remove a group from all shelves of the IT Shop

  1. In the Manager, select the Active Directory > Groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Active Directory groups (role-based login) category.

  2. In the result list, select the group.

  3. Select the Remove from all shelves (IT Shop) task.

  4. Confirm the security prompt with Yes.

  5. Click OK.

    The group is removed from all shelves by the One Identity Manager Service. All requests and assignment requests with this group are canceled.

For more information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.

Related topics

Adding Active Directory groups automatically to the IT Shop

To add groups automatically to the IT Shop

  1. In the Designer, set the QER | ITShop | AutoPublish | ADSGroup configuration parameter.

  2. In the Designer, set the QER | ITShop | AutoPublish | ADSGroup | ExcludeList configuration parameter and specify the Active Directory groups that are not to be added automatically to the IT Shop.

    Example:

    .*Administrator.*|Exchange.*|.*Admins|.*Operators|IIS_IUSRS

  3. (Optional) In the Designer, set the QER | ITShop | AutoPublish | ADSGroup | AutoFillDisplayName configuration parameter.

    If the configuration parameter is set, a display name is be created for Active Directory groups if no display name exists yet. The display name of necessary to display the group in the Web Portal, for example.

  4. Compile the database.

The system entitlements are added automatically to the IT Shop from now on.

The following steps are run to add a group to the IT Shop.

  1. A service item is determined for the system entitlement.

    The service item is tested for each system entitlement and modified if required. The name of the service item corresponds to the name of the system entitlement.

    • The service item is modified if the system entitlement has a service item.

    • System entitlements without a service item are allocated a new service item.

  2. The service item is assigned to one of the default service categories.

  3. An application role for product owners is determined and the service item is assigned.

    Product owners can approve requests for membership in these system entitlements. By default, the account manager of a system entitlement is determined as the product owner.

    NOTE: The application role for the product owner must be added under the Request & Fulfillment | IT Shop | Product owner application role.

    • If the account manager of the system entitlement is already a member of an application role for product owners, this application role is assigned to the service item. Therefore, all members of this application role become product owners of the system entitlement.

    • If the account manager of the system entitlement is not yet a member of an application role for product owners, a new application role is created. The name of the application role corresponds to the name of the account manager.

      • If the account manager is a user account or a contact, the user account's identity or the contact's identity is added to the application role.

      • If it is a group of account managers, the identities of all this group's user accounts are added to the application role.

    • If the system entitlement does not have an account manager, the Request & Fulfillment | IT Shop | Product owner | Without owner in AD default application role is used.

  4. The system entitlement is labeled with the IT Shop option and assigned to the Active Directory groups IT Shop shelf in the Identity & Access Lifecycle shop.

Subsequently, the shop's customers can request memberships in system entitlement through the Web Portal.

NOTE: When a system entitlement is irrevocably deleted from the One Identity Manager database, the associated service item is also deleted.

Related topics

Assigning Active Directory user accounts directly to Active Directory groups

To react quickly to special requests, you can assign groups directly to user accounts. You cannot directly assign groups that have the Only use in IT Shop option.

To assign user accounts directly to a group

  1. In the Manager, select the Active Directory > Groups category.

  2. Select the group in the result list.

  3. Select the Assign user accounts task.

  4. In the Add assignments pane, assign the user accounts.

    TIP: In the Remove assignments pane, you can remove assigned user accounts.

    To remove an assignment

    • Select the user account and double-click .

  5. Save the changes.
NOTE: The primary group of a user account is already assigned and is marked as Does not apply yet. Edit the user account's main data to change its primary group.
Related topics

Assigning Active Directory groups directly to Active Directory user accounts

Groups can be assigned directly or indirectly to a user account. Indirect assignment is carried out by allocating the identity and groups in hierarchical roles, such as departments, cost centers, locations, or business roles. If the identity has a user account in Active Directory, the groups in the role are inherited by this user account.

To react quickly to special requests, you can assign groups directly to user accounts. You cannot directly assign groups that have the Only use in IT Shop option.

To assign groups directly to user accounts

  1. In the Manager, select the Active Directory > User accounts category.

  2. Select the user account in the result list.

  3. Select the Assign groups task.

  4. In the Add assignments pane, assign the groups.

    TIP: In the Remove assignments pane, you can remove the assignment of groups.

    To remove an assignment

    • Select the group and double-click .

  5. Save the changes.

NOTE: The primary group of a user account is already assigned and is marked as Does not apply yet. Edit the user account's main data to change its primary group.

Related topics
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