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Identity Manager 9.2 - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Synchronizing a Microsoft Exchange environment
Setting up initial synchronization with Microsoft Exchange Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Microsoft Exchange mail users and Microsoft Exchange mail contacts Microsoft Exchange mail-enabled distribution groups Microsoft Exchange dynamic distribution groups Microsoft Exchange mail-enabled public folders Extensions for supporting Exchange Hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange Processing methods of Microsoft Exchange system objects Microsoft Exchange connector settings

Address book policies

Address book policies define which mailboxes from the global address list are visible to users. Address book policies allow the provision of customized address books to users.

To assign policies to mailboxes

  1. In Manager, select the Active Directory > Exchange system administration > <organization> > Policies > Address book policies category.

  2. Select the policy in the result list.

  3. Select the Assign mailboxes task.

  4. In the Add assignments pane, assign mailboxes.

    TIP: In the Remove assignments pane, you can remove assigned mailboxes.

    To remove an assignment

    • Select the mailbox and double-click .
  5. Save the changes.

To display an address book policy's main data

  1. In Manager, select the Active Directory > Exchange system administration > <organization> > Policies > Address book policies category.

  2. Select the policy in the result list.

  3. Select the Change main data task.

The following main data is displayed:

Table 27: Password policy main data
Property Description

Exchange organization

Name of the organization.

Name

Name of the policy.

Administrative description

Administrative description of the policy.

Microsoft Exchange mailboxes

Mailbox-enabled recipients can send, receive, and save messages. Microsoft Exchange recognizes several mailbox types. The mailbox types listed below are supported in One Identity Manager.

Table 28: Supported mailbox types
Mailbox type Description

User mailbox

User mailboxes are assigned to Active Directory user accounts in a Microsoft Exchange organization.

Equipment mailbox

Equipment mailboxes are resource mailboxes used for planning resources, such as computers or laptops. This mailbox type can only be created for disabled user accounts.

Room mailbox

Room mailboxes are resource mailboxes used for planning meeting locations.

Linked mailbox

Linked mailboxes are assigned to Active Directory user accounts in a trusted domain. This makes the Microsoft Exchange organization available within a domain. Active Directory user accounts in a trusted domain without an Exchange structure can obtain a linked mailbox in this Microsoft Exchange organization. This mailbox type can only be created for disabled user accounts.

Shared mailbox

Shared mailboxes are mailboxes that are used by several users. This mailbox type can only be created for disabled user accounts.

Legacy mailbox

Legacy mailboxes are mailboxes from earlier versions of Microsoft Exchange. These mailboxes are loaded into One Identity Manager by synchronization and cannot be edited.

Discovery mailbox

As from Microsoft Exchange Server 2013 onwards, a discovery mailbox, which is used as the target mailbox for eDiscovery searches in Microsoft Exchange, is created by default. These mailboxes are loaded into One Identity Manager by synchronization and cannot be edited.

Linked room mailbox

Linked room mailbox are used for planning meetings, for example, for conference rooms in Skype for Business. This mailbox type can only be created for disabled user accounts.

Detailed information about this topic

Creating Microsoft Exchange mailboxes

You always create mailboxes for Active Directory user accounts. An Active Directory user account can either have a mailbox or a mail user. If a user account already has a mail user, you must delete the mail user before a mailbox can be set up for the user account.

NOTE: Equipment mailboxes, shared mailboxes and linked mailboxes can only be created for disabled user accounts.

NOTE: It is recommended to use account definitions to set up mailboxes for company identities.

  • In order to create mailboxes through account definitions, the identity must have a central user account and obtain the IT operating data through assignment to a primary department, primary location, or a primary cost center.

  • Some of the main data of the mailboxes is mapped from identity main data using templates.

To create a mailbox

  1. In the Manager, select the Active Directory > Mailboxes category.

  2. Click in the result list.

  3. On the main data form, enter the main data of the mailbox.

  4. Save the changes.

To create a mailbox for an Active Directory user account, manually

  1. In the Manager, select the Active Directory > User accounts category.

  2. In the result list, select the user account then select the Change main data task.

  3. Select the Create mailbox task.

  4. Enter the following information:

    • Active Directory user account: The user account is already selected.

    • Exchange organization: The Microsoft Exchange organization is already selected. Check the setting.

    • (Optional) Mailbox database: Name of the mailbox database. If empty, Microsoft Exchange decides which mailbox database is used.

    • Alias: Unique alias for further identification of the mailbox.

  5. Save the changes.

NOTE: Names and occurrences of the listed data and tasks can vary depending on which version of the Microsoft Exchange server is implemented and the type of Microsoft Exchange mailbox.

Detailed information about this topic
Related topics

Editing main data of Microsoft Exchange mailboxes

NOTE: Names and occurrences of the listed data and tasks can vary depending on which version of the Microsoft Exchange server is implemented and the type of Microsoft Exchange mailbox.

To edit a mailbox

  1. In the Manager, select the Active Directory > Mailboxes category.

  2. Select the mailbox in the result list and run the Change main data task.

  3. Edit the mailbox's main data.

  4. Save the changes.
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