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Identity Manager 9.3 - Operations Support Web Portal User Guide

Operations Support Web Portal An overview of the functions The user interface layout Structure of the Operations Support Web Portal Logging in and out System information Searching Object history Displaying Job queue and DBQueue tasks for objects Creating passcodes for identities Managing passwords for identities Managing Job servers Managing processes Synchronization Managing manual provisioning processes Post-processing outstanding objects Unresolved references Operation history Database log Managing the DBQueue Web applications System status

Displaying a synchronization report

To view a detailed report about a synchronization project run through

  1. In the menu bar, click Synchronization > Synchronization.

  2. On the Synchronization page, next to the synchronization project, click Details.

  3. On the Synchronization log: <name of synchronization project> page, next to synchronization run, click Download report.

Related topics

Managing manual provisioning processes

If you are not allowed to publish object changes automatically in a cloud application, you can transfer these object changes manually to the cloud application.

On the Open provisioning processes page, you can obtain an overview of pending manual provisioning processes for cloud applications and mark them as completed or as incorrect.

For more information, see the One Identity Manager Administration Guide for Connecting to Cloud Applications.

To find out how to display the page, see Displaying manual provisioning processes.

You can view the following information on the Pending Provisioning Processes page.

Table 13: Pending provisioning processes

Column

Description

Object

Shows the name of the object that was changed.

Processed

Shows the status of the provisioning processes.

cloud application

Shows the name of the cloud application that the changes apply to.

Created on

Shows when the changes were made.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Detailed information about this topic

Displaying manual provisioning processes

To obtain an overview, you can display manual provisioning processes for cloud application.

To display provisioning processes

  1. In the toolbar, click Synchronization > Pending Provisioning Processes.

    This opens the Pending Provisioning Processes page showing all the pending provisioning processes (see Managing manual provisioning processes).

  2. (Optional) To further limit which pending provisioning processes to display, click (Filter).

  3. (Optional) To show details of a pending provisioning processes, click the relevant process.

Changing the status of pending provisioning processes

If changes to objects have been manually transferred to cloud applications or not transferred, you can mark the respective provisioning processes accordingly.

To change the status of provisioning processes

  1. In the toolbar, click Synchronization > Pending Provisioning Processes.

  2. (Optional) To control which provisioning processes are displayed, click (Filter).

  3. In the View Provisioning Process Details side panel, perform one of the following actions:

    • To mark the provisioning process as successful, click Mark as successful.

    • To mark the provisioning process as failed, click Mark as failed.

  4. In the Mark As Successful/Mark As Failed dialog, confirm the prompt with Yes.

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