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Identity Manager 9.3 - Operations Support Web Portal User Guide

Operations Support Web Portal An overview of the functions The user interface layout Structure of the Operations Support Web Portal Logging in and out System information Searching Object history Displaying Job queue and DBQueue tasks for objects Creating passcodes for identities Managing passwords for identities Managing Job servers Managing processes Synchronization Managing manual provisioning processes Post-processing outstanding objects Unresolved references Operation history Database log Managing the DBQueue Web applications System status

Viewing system status

To display the system status

  • In the menu, click System > System status.

    The System status page opens.

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Stopping and starting the job queue

On the System status page, you can stop and restart the Job queue.

In certain situations, you may have to use the One Identity Manager Service to stop processes immediately. For example, changes within One Identity Manager could cause bulk entries to be made into the job queue, resulting in a system overload.

To stop the Job queue

  1. In the menu, click System > System status.

  2. On the System status page, in the Job queue tile, click Stop.

To restart the Job queue

  1. In the menu, click System > System status.

  2. On the System status page, in the Job queue tile, click Start.

  3. In the Start Job queue dialog, confirm the prompt with Yes.

Related topics

Stopping and starting the DBQueue

On the System status page, you can stop and restart the DBQueue.

In certain situations, you may have to use the DBQueue Processor to stop processes immediately. For example, changes within One Identity Manager could cause bulk entries to be made in the DBQueue, resulting in a system overload.

To stop the DBQueue

  1. In the menu, click System > System status.

  2. On the System status page, in the DBQueue tile, click Stop.

To restart the DBQueue

  1. In the menu, click System > System status.

  2. On the System status page, in the DBQueue tile, click Stop.

  3. In the Start DBQueue dialog, confirm the prompt by clicking Yes.

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