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Identity Manager 8.1.4 - Identity Management Base Module Administration Guide

Basics for mapping company structures in One Identity Manager Managing departments, cost centers, and locations Working with dynamic roles Employee administration
One Identity Manager users for employee administration Basic data for employee master data Entering employee master data Employee's central user account Employee's central password Employee's default email address Mapping multiple employee identities Disabling and deleting employees Password policies for employees Limited access to One Identity Manager Assigning company resources to employees Displaying the origin of an employee's roles and entitlements Analyzing role memberships and employee assignments Additional tasks for managing employees Determining an employee’s language Determining an employee's working hours Employee reports
Managing devices and workdesks Managing resources Setting up extended properties Configuration parameters for managing departments, cost centers, and locations Effective configuration parameters for setting up employees Configuration parameters for managing devices and workdesks

Mutual aid

To change your passwords, you use the Password Reset Portal. For more detailed information, see the One Identity Manager Web Portal User Guide.

In exception cases, a person can use mutual aid in the Manager to reset their central password and their system user password. To do this, the password questions must be answered.

To grant mutual aid

  1. In the Manager, open your own employee data.

  2. Select the Mutual aid - set password task.

The employee for whom you want to grant mutual aid can change their central password and their system user password on this form.

To change the central password

  1. Enter your central user account under Login name.

  2. Enter your personnel number.

  3. Click Next.

    The password questions are displayed.

  4. Enter the answers to your password questions in the input fields.

  5. Click Enable.

  6. In the Central password field, enter a new password.

  7. In the Confirmation field, enter the password again.

  8. Click Save.

To change your system user password

  1. Enter your central user account under Login name.

  2. Enter your personnel number.

  3. Click Next.

    The password questions are displayed.

  4. Enter the answers to your password questions in the input fields.

  5. Click Enable.

  6. In the System user password field, enter a new password.

  7. In the Confirmation field, enter the password again.

  8. Click Save.

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Determining an employee’s language

In order for email notifications within the request process in the IT Shop or during attestation to be sent in the recipients language, the employee's language has to be determined.

  • States and countries and their languages already exist in the One Identity Manager default installation. Verify and edit this information in the Designer. For more detailed information, see the One Identity Manager Configuration Guide.

  • Add the country and state of the primary location to the primary department, the primary cost center, the primary business role, or directly to the employee. To map special cases, you can also add the language directly to the location, department, cost center, or employee.

An employee‘s language is determined in the following order:

  1. Language that is directly assigned to the employee.

  2. Language of the employee's state.

  3. Language of the employee's country.

  4. Language directly assigned to the employee's location.

  5. Language of the primary location's state.

  6. Language of the primary location's country.

  7. Language directly assigned to the employee's primary department.

  8. Language of the primary department's state.

  9. Language of the primary department's country.

  10. Language directly assigned to the employee's primary cost center.

  11. Language of the primary cost center's state.

  12. Language of the primary cost center's country.

  13. Language directly assigned to an employee's primary business role

  14. Language of the primary business role's state.

  15. Language of the primary business role's country.

  16. Fallback, in case the language could not be determined with this sequence:

    1. Language from the Common | MailNotification | DefaultCulture configuration parameter.

    2. Language en-US.

Determining an employee's working hours

An employee's working hours need to be made public in order to determine the reaction times of approvers or attestors to request processes in the IT Shop or during attestation.

  • States and countries and their time zones, public holidays, and standard working hours already exist in One Identity Manager. Verify and edit this information in the Designer. For detailed information, see the One Identity Manager Configuration Guide.

  • The employee's location (state or country) must be determined so that the working hours can be calculated correctly. Add the country and state of the primary location to the primary department, the primary cost center, or directly to the employee.

  • The correct working hours are subsequently calculated. The standard working hours in the country, rule for weekends and holidays, as well as different time zones and daylight-saving rules, are taken into account when the hours are calculated.

The employee's location and therefore valid working hours, are determined in the following order:

  1. State that is directly assigned to the employee.

  2. Country that is directly assigned to the employee.

  3. State of primary location.

  4. Country of primary location.

  5. State of primary department.

  6. Country of primary department.

  7. State of primary cost center.

  8. Country of primary cost center.

  9. State of primary business role.

  10. Country of primary business role.

  11. Fallback, in case the location could not be determined with this sequence:

    1. State or country using the secondary location, department, or cost center.

    2. First country from all enabled countries in the database sorted by telephone number

    3. Country USA

Employee reports

One Identity Manager makes various reports available containing information about the selected base object and its relations to other One Identity Manager database objects.The following reports are available for employees.

NOTE: Other sections may be available depending on the which modules are installed.
Table 45: Employee reports
report Description

Entitlement Origins

The report shows an employee's entitlements and roles and the possible assignment methods.

Request history

The report provides you with an overview of each IT Shop request made by an employee. The report is divided into approved, canceled, denied, and pending requests. You can trace when and why each product was requested, extended, or canceled.

View completed requests by clicking on Show.... In the approval history you can see the approval workflow, the results of each approval step and the approver. Show... shows you the current approval status of pending requests.

Data quality of supervised employees

This report evaluates the data quality of employee data records. All employees under supervision are taken into account.

Employees per department

This report contains the number of employee per department. The primary and secondary assignments to organizations are taken into account. You can find this report in My One Identity Manager.

Employees per cost center

This report contains the number of employee per cost center. The primary and secondary assignments to organizations are taken into account. You can find this report in My One Identity Manager.

Employees per location

This report contains the number of employee per location. The primary and secondary assignments to organizations are taken into account. You can find this report in My One Identity Manager.

Data quality summary for employee records

The report contains different analyzes of data quality for all employees. You can find this report in My One Identity Manager.

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