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Identity Manager 8.2.1 - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Synchronizing a Microsoft Exchange environment
Setting up initial synchronization with Microsoft Exchange Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization
Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Microsoft Exchange mail users and Microsoft Exchange mail contacts Microsoft Exchange mail-enabled distribution groups Microsoft Exchange dynamic distribution groups Microsoft Exchange mail-enabled public folders Extensions for supporting Exchange hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange Processing methods of Microsoft Exchange system objects Microsoft Exchange connector settings

Microsoft Exchange mail users and Microsoft Exchange mail contacts

Mail-enabled recipients obtain data about users from outside the Microsoft Exchange organization. There is at least one email address defined for a mail recipient. Notification is automatically forwarded to this email address. You can manage mail-enabled One Identity Manager user accounts (mail users) and mail-enabled Active Directory contacts (mail contacts) in Active Directory.

Detailed information about this topic

Creating Microsoft Exchange mail users

Enter mail users for Active Directory user accounts. Active Directory user accounts can either have a mailbox or be mail-enabled. If a user account already has a mailbox, you must delete the mailbox before you set up a mail user for this user account.

NOTE: It is recommended to use account definitions to set up mail users for company employees.

  • In order to create mail users through account definitions, employees must have a central user account and obtain the IT operating data through assignment to a primary department, primary location, or a primary cost center.

  • Some of the mail user's main data is mapped from employee main data using templates.

To create a mail user

  1. In the Manager, select the Active Directory > Mail users category.

  2. Click in the result list.

  3. On the main data form, enter the main data of the user.

  4. Save the changes.

To create a mail user for an Active Directory user account manually

  1. In the Manager, select the Active Directory > User accounts category.

  2. In the result list, select the user account then select the Change main data task.

  3. Select Create mail user.

  4. Enter the following information:

    • Active Directory user account: The user account is already selected.

    • Exchange organization: The Microsoft Exchange organization is already selected. Check the setting.

    • Destination address type: Target address type of the email address.

    • Destination address: Email address to which the messages should be forwarded.

    • Alias: Unique alias for further identification of the mail user.

  5. Save the changes.
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Editing main data of Microsoft Exchange mail users

To edit a mail user.

  1. In the Manager, select the Active Directory > Mail users category.

  2. Select the mail user in the result list and run the Change main data task.

  3. Edit the mail user's main data.

  4. Save the changes.
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Main data for Microsoft Exchange mail users

Table 36: General data of a mail user
Property Description

Employee

Employee to use the mail user. An employee is already entered if the mail user was generated by an account definition. If you create the mail user manually, you can select an employee in the menu.

No link to an employee required

Specifies whether the mail user is intentionally not assigned an employee. The value is determined from the linked user account.

Not linked to an employee

Indicates why the No link to an employee required option is enabled for this mail user. The value is determined from the linked user account. Possible values:

  • By administrator: The option was set manually by the administrator.

  • By attestation: The user account was attested.

  • By exclusion criterion: The user account is not associated with an employee due to an exclusion criterion. For example, the user account is included in the exclude list for automatic employee assignment (configuration parameter PersonExcludeList).

Account definition

Account definition through which the mail user was created.

Use the account definition to automatically populate mail user main data and to specify a manage level for the mail user. One Identity Manager finds the IT operating data of the assigned employee and uses it to populate the corresponding fields in the mail user.

NOTE: The account definition cannot be changed once the mail user has been saved.

Manage level

Manage level with which the mail user is created. Select a manage level from the menu. You can only specify the manage level can if you have also entered an account definition. All manage levels of the selected account definition are available in the menu.

Active Directory account

Active Directory user account for which the mail user is created.

Exchange organization

Name of the organization.

Canonical name

Canonical name of the mail user. The canonical name is generated automatically.

Destination address

Email address for forwarding messages.

Destination address type

Target address type of the email address. You can also add other mail connectors (e.g. CCMail, MS) apart from the standard destination address type (SMTP, X400).

Alias

Unique alias for further identification of the mail user.

Automatically update based on recipient policy

Specifies whether changes to recipient's email addresses are automatically updated based on recipient policies.

Proxy addresses

Other email addresses for the mail user. You can also add other mail connectors (for example, CCMail, MS) in addition to the standard address type (SMTP, X400).

Use the following syntax to set up other proxy addresses:

Address type: new email address

Max. send size [KB]

Maximum size for message in KB that a mail user can send. The Microsoft Exchange organization global settings in the Microsoft Exchange System Manager come into effect for message delivery if there are no limitations.

Max. receiving size [KB]

Maximum size for message in KB that a mail user can receive. The Microsoft Exchange organization global settings in the Microsoft Exchange System Manager come into effect for message delivery if there are no limitations.

Do not display in address list

Specifies whether the mail user is visible in address books. Set this option if you want to prevent the mail user from being displayed in address books. This option applies to all address books.

Use MAPI-RTF

Specifies whether the mail user can receive messages in MAPI format. Available options are Never, Always, and Use default settings.

Sender authentication required

Specifies whether authentication data is requested from senders. Set this option to prevent anonymous senders mailing the mail user.

Simple display

Simple display name for systems that cannot interpret all the characters of normal display names.

Distinguished name

Mail user's distinguished name.

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