Applications build the core of the Web Portal for Application Governance.
Employees require permissions to use applications. By using the Web Portal for Application Governance, you can quickly and simply provide permissions for making requests in the Web Portal or the IT Shop. This enables employees (for example, in the Web Portal) to see immediately which products they can request in order to use the application.
To do this you create an application, assign the relevant shop and the application entitlements to it and then publish the application (see Quick start - onboarding applications). By publishing an application, service items for the assigned application entitlements are created in a corresponding service category and can be requested from then on. Once an application is published, you can assign it additional application entitlements and publish those as well.
NOTE: When publishing, you are free to decide whether you want to publish the application or application entitlements immediately or at a later time.
In addition, you can cancel publication of an application and all assigned or individual application entitlements at any time so that they can no longer be requested.
Detailed information about this topic
Applications can have different publishing statuses. Whether an application entitlement can be requested in the Web Portal depends on the status of the application entitlement and the application to which it is assigned.
TIP: Generally applies: An application entitlement can be requested as soon as it itself and the application it is assigned to have the Publish status.
The following table gives an overview of the different publishing statuses that applications, application entitlements, and their dependencies can have. This information will help you when you want to publish applications, application entitlement or make them requestable in the Web Portal.
Table 1: Status and dependencies of applications and application entitlements
|
Not published |
Any status |
Application entitlements cannot be requested whatever status they have. |
|
Will be published |
Published |
Application entitlements with this status can be requested once the application's publishing deadline has been reached. |
|
Not published |
Application entitlements with this status change to Published status and can be requested once the application's publishing deadline has been reached. |
|
Will be published |
Application entitlements with this status change to Published status and can be requested once the application's and their own publishing deadline has been reached. |
|
Published
|
Published |
Application entitlements with this status can be requested. |
|
Will be published |
Application entitlements with this status change to Published status and can be requested once their publishing deadline has been reached. |
|
Not published |
Application entitlements with this status cannot be requested.
Once these application entitlements have been published, they can be requested. |
Related topics
You can get an overview of your applications and their details at any time.
To display an application
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In the menu bar, click Data administration > Applications.
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(Optional) On the Applications page, in the Search field, enter the name or partial name of the application you want to display and press enter.
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(Optional) To only show applications do not conform to KPI requirements, select the check box next to Only show applications with KPI issues. For example, it shows applications that have caused too many compliance violations.
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Click on the application you want to show.
On the Details tab, you can see all the general data, publishing status, publishing progress, and all additional details about the application. You can also edit the application here or display more information.
Related topics
To quickly grasp your applications' dependencies and relationships, you can display data about your applications in a HyperView at any time.
To display an application's data in a HyperView
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In the menu bar, click Data administration > Applications.
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On the Applications page, click the application whose HyperView you want to display.
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On the application's overview page, click the Info tab.
