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Identity Manager 9.0 LTS - Software Management Administration Guide

Managing software

One Identity Manager allows you to manage software applications comfortably and to assign them to employees. In the Manager, individual software applications can be created and combined into software packages. The software and software packages are assigned to employees. You can make assignments directly or indirectly by assigning them to hierarchical roles. Software and software packages can be requested through the IT Shop.

NOTE: Prerequisite for the use of software management in One Identity Manager is the installation of the software management module. For more information about installing, see the One Identity Manager Installation Guide.

One Identity Manager components for managing software are available if the Software | Application configuration parameters is set.

  • In the Designer, check if the configuration parameter is set. Otherwise, set the configuration parameter and compile the database.

    If you disable the configuration parameter at a later date, model components and scripts that are not longer required, are disabled. SQL procedures and triggers are still carried out. For more information about the behavior of preprocessor relevant configuration parameters and conditional compiling, see the One Identity Manager Configuration Guide.

One Identity Manager users for managing software

The following users are used for managing software.

Table 1: User
Users Tasks
One Identity Manager administrators

One Identity Manager administrator and administrative system users Administrative system users are not added to application roles.

One Identity Manager administrators:

  • Create customized permissions groups for application roles for role-based login to administration tools in the Designer as required.

  • Create system users and permissions groups for non role-based login to administration tools in the Designer as required.

  • Enable or disable additional configuration parameters in the Designer as required.

  • Create custom processes in the Designer as required.

  • Create and configure schedules as required.

Product owner for the IT Shop

Product owners must be assigned to the Request & Fulfillment | IT Shop | Product owners application role or a child application role.

Users with this application role:

  • Approve through requests.

  • Edit service items and service categories under their management.

NOTE: This application role is available if the QER | ITShop configuration parameter is set.

The Request & Fulfillment | IT Shop | Product owners | Software default application role can be used.

Creating and editing software

To edit a software application

  1. In the Manager, select the Software > Software category.

  2. Select the software in the result list and run the Change main data task.

    - OR -

    Click in the result list.

  3. Edit the software's main data.

  4. Save the changes.
Detailed information about this topic

General main data of software

Enter the following data on the General tab.

Table 2: General main data of a software application
Property Description

Software name

Name of the software.

Version

Version of the software.

Language

Language of the software. Languages are supplied by default as base data in One Identity Manager.

IT Shop

Specifies whether the software can be requested through the IT Shop. This software can be requested by employees through the Web Portal and granted through a defined approval process. The software can still be assigned directly to employees and hierarchical roles.

Only for use in IT Shop

Specifies whether the software can only be requested through the IT Shop. This software can be requested by employees through the Web Portal and granted through a defined approval process. The software may not be assigned directly to hierarchical roles.

Service item

Service item data for requesting the software through the IT Shop.

Alternative software

Name of alternative software.

Internal product name

Internal name of the product.

Website

Manufacturer's website. Use the Visit vendor website task to open the given website.

Link to documentation

Link to the product documentation. Use the Visit documentation website task to open the given website.

Software

Full name of the software with name, language, and version number.

Description

Comment

Text field for additional explanation.

Dongle required

Specifies whether a dongle is required for this software to work.

Only assign to workdesks

Specifies whether the software can only be assigned to workdesks. If this option is not set, the software can be assigned to employees and workdesks and inherited. If the option is set, the software can only be assigned to and inherited by workdesks.

Only assigned to employees.

Specifies whether the software can only be assigned to employees. If this option is not set, the software can be assigned to employees and workdesks and inherited. If the option is set, the software can only be assigned to and inherited by employees.

Deactivated

Specifies whether the software is still used or not. Only software that is enabled can be assigned in One Identity Manager. If the software is not enabled, it cannot be assigned but existing assignments remain intact.

Spare field no. 01 ... Spare field no. 10

Additional company-specific information. Use the Designer to customize display names, formats, and templates for the input fields.

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