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One Identity Safeguard for Privileged Passwords 8.0 LTS - Administration Guide

Introduction System requirements Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Home page Privileged access requests Appliance Management
Appliance Backup and Retention Certificates Cluster Global Services External Integration Real-Time Reports Safeguard Access Appliance Management Settings
Asset Management
Account Automation Accounts Assets Partitions Discovery Profiles Tags Registered Connectors Custom platforms Importing objects
Security Policy Management
Access Request Activity Account Groups Application to Application Cloud Assistant Asset Groups Entitlements Linked Accounts User Groups Security Policy Settings
User Management Reports Vaults Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP and SPS join guidance Appendix C: Regular Expressions

Network Diagnostics

Safeguard for Privileged Passwords makes these diagnostic tests available for the Appliance Administrator and Operations Administrator.

NOTE: When you run these diagnostic tests, they are run on the appliance.

  1. Go to Network Diagnostics:
    • web client: Navigate to Appliance > Network Diagnostics.
  2. Choose the type of test to perform and complete the steps.
    • ARP: Use Address Resolution Protocol (ARP) to discover the Interface, Internet Address, Physical Address, and Type (dynamic or static).
    • Netstat: Use netstat to display the active connection protocol, local address, foreign address, and state.
    • NS Lookup: To obtain your domain name or IP address.
    • Ping: To verify your network connectivity and response time.
    • Show Routes: To retrieve routing table information.
    • Telnet: To access remote computers over TCP/IP networks like the internet.
    • Throughput: Test throughput to other appliances in the cluster.
    • Trace Route: To obtain your router information; trace route determines the paths packets take from one IP address to another.

ARP

Use Address Resolution Protocol (ARP) to discover the Interface, Internet Address, Physical Address, and Type (dynamic or static).

  1. Navigate to Appliance > Network Diagnostics.
  2. Click ARP.
  3. Click Display ARP Table to run the test. The test results display in the Output window and may include the Interface, Internet Address, Physical Address, and Type.

Netstat

Use netstat to display the active connection protocol, local address, foreign address, and state.

  1. Navigate to Appliance > Network Diagnostics.

  2. Click Netstat.
  3. Click Display Connections to run the test. The test results display in the Output window and may include the Active Connections, Protocols, Local Address, Foreign Address, and State.

NS Lookup

Use the NS Lookup query to obtain the domain name server or IP address of the specified host in relation to the Safeguard for Privileged Passwords Appliance.

  1. Navigate to Network Diagnostics:
    • web client: Navigate to Appliance > Network Diagnostics.
  2. Click NS Lookup.
  3. Enter the remote host's IP address or Hostname.
  4. In Record Type, select the type of DNS record to be queried.
  5. Select More Settings then, in Query Options, select the type of query.
  6. Click Lookup to run the test. The test results display in the Output window.
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