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Safeguard for Privileged Sessions On Demand Hosted - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers and operating systems The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving and cleanup Using plugins Forwarding data to third-party systems Starling integration
User management and access control Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received Using UPN usernames in audited SSH connections
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)

One Identity Safeguard for Privileged Sessions (SPS) has a web interface and is configured from a browser. The users of SPS can be authenticated using local, LDAP, or RADIUS databases. The privileges of users are determined by group memberships that can be managed either locally on SPS, or centrally in an LDAP database. Assigning privileges to groups is based on Access Control Lists (ACLs). It is also possible to match groups existing in the LDAP database to a set of SPS privileges. Access control in SPS is very detailed, it is possible to define exactly who can access which parts of the interface and of the stored data.

Figure 17: Authenticating the users of SPS

Cloud deployment considerations

One Identity Safeguard for Privileged Sessions (SPS) can be run from the cloud.

Before you start: platforms and resources

When setting up a virtual environment, carefully consider the configuration aspects such as CPU, memory availability, I/O subsystem, and network infrastructure to ensure the virtual layer has the necessary resources available. For more information on environment virtualization, see One Identity's Product Support Policies.

Platforms that have been tested with the cloud deployments are:

AWS deployment

One Identity Safeguard for Privileged Sessions (SPS) can be run in the cloud using Amazon Web Services (AWS).

To deploy the Amazon Machine Image (AMI) of SPS from AWS, visit the AWS marketplace listing for SPS (here) and follow the Deployment steps.

Limitations

  • If High Availability (HA) operation mode is required in a virtual environment, use the HA function provided by the virtual environment.

  • When running SPS in a virtual environment, use a single network interface.

  • During AWS installation, connecting directly to the Internet using a public IP address is not supported. Instead, you must access the Internet via a Virtual Private Network or a jump host.

  • Factory reset is not an option for virtual appliances. To factory reset a virtual appliance, just redeploy the appliance.

Disk size considerations

CAUTION: Before making any changes to the disk size, shut down the VM (stopped and deallocated).

SPS deploys with a minimal OS disk size. You should increase the size of the OS disk based on your estimated usage and budget.

Disk size can be handled through Amazon Elastic Compute Cloud (Amazon EC2). For more information, see Getting Started with Amazon EC2. When you start up the VM, SPS automatically resizes the OS disk volume to use the available space.

AWS security considerations

Running SPS in AWS comes with some security considerations that do not apply to the hardware appliance. One Identity recommends:

  • Do not give Safeguard a public IP address.
  • Use the AWS key vault to encrypt the disk.

  • Limit access within AWS to the Safeguard virtual machine. SPS in AWS cannot protect against rogue Administrators in the same way the hardware appliance can.

Static IP address required

Configure the SPS VM with a static IP address in AWS. In AWS, the IP address must not change after the VM is deployed. If you need to change the IP address, take a backup, deploy again, and restore the backup. You can script the VM deploy to pick up an existing virtual NIC with the IP address configuration. For details, see the Amazon Virtual Private Cloud (VPC) documentation.

Deployment steps

AWS automatically licenses the operating system during the deployment with an AWS KMS.

AWS Marketplace steps

  1. Go to the AWS marketplace listing for SPS (here).
  2. On the One Identity Safeguard for Privileged Sessions page, click Continue to Subscribe.

  3. Advance through the resource creation screens to configure your instance. In addition to the Disk size considerations, AWS security considerations, and Static IP address required, One Identity recommends you select the m4.2xlarge instance type.

    NOTE: SPS supports enhanced networking capabilities through the Elastic Network Adapter (ENA) on AWS.

    For the list of instance types that support the ENA, see table Summary of networking and storage features in chapter Instance types of the Amazon EC2 documentation.

    For more information on the ENA, see Enhanced networking: ENA in the Amazon EC2 documentation.

    1. To enable enhanced networking through the ENA for your SPS instance, select an instance type that supports the ENA.

  4. Once you have finished configuring the instance, select to launch the instance.

    NOTE: The instance launch process may take a while to complete.

  5. Once the instance has finished launching, log into the web client using your static IP address. Change the admin password immediately. For more information, see Change password.

    NOTE: Ensure that you upgrade SPS to the latest available release.

Azure deployment

The following describes how to have a One Identity Safeguard for Privileged Sessions running in Microsoft Azure.

To have a One Identity Safeguard for Privileged Sessions running in Microsoft Azure

  1. Deploy One Identity Safeguard for Privileged Sessions from the Microsoft Azure Marketplace

    Create and configure a One Identity Safeguard for Privileged Sessions virtual machine (VM) in the Azure portal. For details, see the Microsoft Azure documentation, here we just describe the SPS-specific settings.

    1. Login to the Azure portal, select One Identity Safeguard for Privileged Sessions from the Azure Marketplace, then click Create.

    2. Fill the required fields of the Basics blade. Note that you must fill the User name and Authentication Password/SSH public key fields, but SPS will not actually use these settings (SPS will use the parameters you configure in the SPS Welcome Wizard).

    3. Choose a size for the VM. If you want to use this machine in production and need help about sizing or architecture design, contact your One Identity sales representative.

      The number of interfaces you can use depends on the size of your Azure VM. If your VM allows you to use multiple interfaces, you can configure multiple interfaces in SPS. For details, see VM with multiple NICs.

    4. On the Settings blade, disable monitoring.

    5. When the deployment is finished, navigate to the network settings of the new VM in the Azure portal. Change the IP address of the SPS network interface to Static, and note down the IP address and the hostname (you will need it in the SPS Welcome Wizard).

    6. If you want to backup or archive data from SPS into Azure, create an Azure File Share. Note down the following information of the file share, because you will need it to configure SPS backups and archiving: URL, Username, Password.

      		 Caution:

      If you have multiple SPS VMs, make sure to use a separate file share for each SPS.

  2. Complete the SPS Welcome Wizard

    Complete the SPS Welcome Wizard (for details, see "Configuring One Identity Safeguard for Privileged Sessions (SPS) with the Welcome Wizard" in the Administration Guide). Note the following points specific for Azure deployments. When configuring the network settings of SPS note the following points.

    		 Caution:

    Do not export or import configuration between a physical SPS deployment and a virtual one. Because of the differences and limitations between physical and virtual appliances, configure the virtual appliance from scratch to ensure proper functionality. When you migrate a virtual SPS to another one, you can export and import the configuration.

    1. Into the Physical interface EXT or 1 — IP address field, enter the static IP address of the SPS VM that you set on the Azure portal.

    2. Default GW: The default gateway is usually the first address in a subnet (for example, if your subnet is 10.7.0.0/24, then the gateway will be 10.7.0.1).

    3. Hostname: Use the hostname you have configured for the SPS VM on the Azure portal.

    4. DNS server: You can use any DNS server that the SPS VM can access, even public ones.

  3. Configure SPS

    Login to SPS and configure it.

    1. Configure backups for SPS. For backup and archiving purposes One Identity recommends the built-in file shares of Azure. For details on configuring backups, see "Data and configuration backups" in the Administration Guide.

    2. Configure archiving for SPS. For backup and archiving purposes One Identity recommends the built-in file shares of Azure. For details on configuring backups, see "Archiving and cleanup" in the Administration Guide. Configuring Archiving policy is highly recommended: because if the disk of the VM fills up, SPS stops working.

    3. Configure a server: set up a host that is on the same subnet as SPS, and enable Remote Desktop (RDP) or Secure Shell (SSH) access to it.

    4. Configure a connection on SPS to forward the incoming RDP or Secure Shell (SSH) connection to the host and establish a connection to the host. See "Logging in to One Identity Safeguard for Privileged Sessions (SPS) and configuring the first connection" in the Administration Guide for details.

    5. Replay your session in the browser. See "Replaying audit trails in your browser" in the Administration Guide for details.

      In case you have questions about SPS, or need assistance, contact your One Identity representative.

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