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Safeguard for Privileged Sessions On Demand Hosted - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers and operating systems The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving and cleanup Using plugins Forwarding data to third-party systems Starling integration
User management and access control Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received Using UPN usernames in audited SSH connections
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

ICA

One Identity Safeguard for Privileged Sessions (SPS) is certified for the following server versions:

  • Citrix Virtual Apps (formerly known as Citrix XenApp) 6.5

  • Citrix Virtual Apps 7.6

  • Citrix Virtual Apps 7.15

  • Citrix Virtual Apps 19.12

  • Citrix Virtual Desktops (formerly known as Citrix XenDesktop) 6.5

  • Citrix Virtual Desktops 7.6

  • Citrix Virtual Desktops 7.15

  • Citrix Virtual Desktops 19.12

For details on the deployment scenarios that support Citrix Virtual Desktops (formerly known as Citrix XenDesktop), see One Identity Safeguard for Privileged Sessions (SPS) deployment scenarios in a Citrix environment.

The latest version of the Citrix Workspace app (formerly known as Citrix Receiver) for Windows, Linux and MacOS is supported.

SPS supports SecureICA using RC5 encryption. However, ICA with TLS basic encryption (non-RC5 algorithm) is not supported.

MSSQL

One Identity Safeguard for Privileged Sessions (SPS) the underlying TDS protocol version 7.3 or later. Due to the TDS protocol version requirement, Microsoft® SQL Server® 2008, or later, is recommended.

  • Supported client and server applications

  • MSSQL 2017 (client and server)

  • MSSQL 2019 (client and server)

Remote Desktop Gateway Server Protocol (RDGSP)

One Identity Safeguard for Privileged Sessions (SPS) can act as a Remote Desktop Gateway (also called RD Gateway) and transfer the incoming connections to RDP connections.

Remote Desktop Protocol (RDP)

Supported Windows client applications

The built-in applications of the Windows 8.1, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, and Windows 10 platforms.

CAUTION: If you are using SHA1 (Secure Hash Algorithm 1) signed certificates, SPS does not allow Remote Desktop Protocol (RDP) connections to Windows Servers.

Use the Microsoft Management Console (MMC) to verify your certificate:

  • If Remote Desktop Services (RDS) uses a self-signed certificate, make sure that you update your system to the latest patch level, then delete the certificate and restart the Remote Desktop Configuration service in order to re-generate the self-signed certificate.

  • If RDS is using a certificate imported from a Public Key Infrastructure (PKI), contact your PKI admin for a new SHA256 certificate.

Supported Mac OS X client applications

The Royal TSX client application, tested with Royal TSX 4.2.1 on Mac OS X Mojave.

Supported server (target) applications

The built-in applications of Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, and Windows 10 platforms.

Accessing Remote Desktop Services (RemoteApp programs) is also supported.

NOTE: Other Remote Desktop clients are not explicitly supported, but may be compatible with One Identity Safeguard for Privileged Sessions (SPS). When using an alternative client application, note the following limitations:

  • The rdesktop application and other client applications (for example, JAVA clients) that build on the rdesktop codebase do not support RDP shadowing and Remote Desktop Gateway connections.

  • The Remote Desktop Connection Client for Mac application does not support RDP shadowing.

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