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Safeguard for Privileged Sessions On Demand Hosted - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers and operating systems The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving and cleanup Using plugins Forwarding data to third-party systems Starling integration
User management and access control Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received Using UPN usernames in audited SSH connections
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

Memory

Figure 368: Basic Settings > Dashboard > Memory

The Memory module on the Dashboard is based on data provided by the Linux kernel (/proc and /sys directories). The standard Munin plugins query this information from these locations and they are displayed on the GUI.

Statistics

The memory types displayed are the following:

  • Free: Free memory

  • Buffers: In-memory block I/O buffers.

  • Cache: Memory used for disk caching. This does not count as "used" memory, because it is freed when it is required.

  • Swap: Swap space usage (memory contents that have been temporarily moved to disk).This value might be high in case of lack of memory.

Disk

Figure 369: Basic Settings > Dashboard > Disk

The Disk module on the Dashboard is based on the output of the df command.

Statistics

The information displayed is the following:

  • Data: The percent of disk that the core firmware uses.

CPU

Figure 370: Basic Settings > Dashboard > CPU

The CPU module on the Dashboard is based on data provided by the Linux kernel (/proc and /sys directories). The standard Munin plugins query this information from these locations and they are displayed on the GUI.

Statistics

The following details are displayed about CPU usage:

  • Idle: Idle time of the processors. If there are more than one processors, they all add up to x100%, for example in case of 2 processors it adds up to 200% maximum.

  • Iowait: Time spent receiving and handling hardware interrupts as a percentage of processor ticks. That is, waiting for IO.

  • System: Kernel CPU usage.

  • User: CPU usage of everything other than kernel.

Network connections

Figure 371: Basic Settings > Dashboard > Network connections

The Network connetion module on the Dashboard is based on the output of the netstat -s command. This command generates statistical information from all interfaces of all TCP connections. This means that in addition to the high-level proxy-service protocols (SSH, RDP, VNC, ICA, and so on), but all types of TCP connections are counted as well. The standard Munin plugins query this information and then it is displayed on the GUI. The graph itself displays the TCP activity of all network interfaces combined.

Statistics

The connection types displayed can be the following:

  • Active: The number of active TCP openings per second.

  • Established: The number of currently open connections.

  • Failed: The number of failed TCP connection attempts per second.

  • Passive: The number of passive TCP openings per second.

  • Resets: The number of TCP connection resets.

The Min, Average and Max values are displayed as a whole number if the value is constant for the statistics interval (the statistics are stored every 5 minutes). If minor changes occur in the actual values (for example, new connections are established), these changes can be displayed as fractions.

To determine the maximum values that the system can handle, consider the following:

  • The type of machine that you run One Identity Safeguard for Privileged Sessions (SPS) on.

  • The type of connections that are established and the content of these connections. For example:

    • If the users of RDP or ICA connections are watching videos, that can greatly reduce the amount of parallel connections that can pass through without experiencing speed reduction.

    • If the users mostly generate text-based content (for example, Excel, Word), then more connections can be used.

    • If a connection is not used actively, then it has minimal impact on SPS: only the memory allocation remains. In case of RDP, if the RDP client window is minimized, there is no network traffic at all.

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