You can respond to inquiries that have been made to you about an attestation case.
TIP: If you respond to inquiries, do not grant or deny approval for the attestation case.
To respond to inquiries
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In the menu bar, click Attestation > My Actions.
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On the My Actions page, click Attestation Inquiries.
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On the Attestation inquiries page, click the inquiry in the list that you want to answer.
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In the details pane, click Respond.
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In the Respond to an inquiry dialog, enter your answer in the Your answer field.
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Click Save.
Related topics
As auditor, you can display all the attestation cases (already approved or not approved and pending) in the system.
Detailed information about this topic
You can display all attestation cases. At the same time you can decide whether you only want to show attestation cases with a certain status (approved, denied, pending) or those of a specific attestors. In addition, you can obtain more information about the attestation cases.
To display all attestation cases
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In the menu bar, click Attestation > Auditing.
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(Optional) On the Auditing page, next to Attestor, click Assign and select the identity whose attestation cases you want to view.
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(Optional) To further limit or delimit the attestation cases to view, check the appropriate boxes next to Attestation status (see Auditing (page description)). For example, this allows you to show just pending attestation cases (no approval decision yet made).
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(Optional) To display objects involved in an attestation case in detail, perform the following actions:
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Click the attestation case.
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In the details pane, click Show details.
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In the Attested object dialog, select an object in the Object menu.
This shows information about the object.
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(Optional) Click View current state of the object
This opens an overview in shapes of the attestation.
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(Optional) To display all the identities that can approve an attestation case, perform the following actions:
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Click the attestation case.
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In the details pane, click the Workflow tab.
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(Optional) To show previous attestation cases for the selected object, perform the following actions:
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In the list, click the attestation case.
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In the details pane, click the History tab.
This displays a list of the attestation cases that have already taken place for the selected object. You can get more information about each attestation case.
Related topics
If the are attestations pending and the approver responsible is not available for an extended period or has no access to Web Portal, the fallback approver or member of the chief approval team must make an approval decision. For more information about the chief approval team, see the One Identity Manager Attestation Administration Guide.
IMPORTANT: The two-person principle can be broken for attestations because chief approval team members can make approval decisions about attestation cases at any time.
Detailed information about this topic
