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Identity Manager 9.0 LTS - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Synchronizing a Microsoft Exchange environment
Setting up initial synchronization with Microsoft Exchange Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Microsoft Exchange mail users and Microsoft Exchange mail contacts Microsoft Exchange mail-enabled distribution groups Microsoft Exchange dynamic distribution groups Microsoft Exchange mail-enabled public folders Extensions for supporting Exchange hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange Processing methods of Microsoft Exchange system objects Microsoft Exchange connector settings

Main data for Microsoft Exchange mail users

Table 36: General data of a mail user
Property Description

Employee

Employee to use the mail user. An employee is already entered if the mail user was generated by an account definition. If you create the mail user manually, you can select an employee in the menu.

No link to an employee required

Specifies whether the mail user is intentionally not assigned an employee. The value is determined from the linked user account.

Not linked to an employee

Indicates why the No link to an employee required option is enabled for this mail user. The value is determined from the linked user account. Possible values:

  • By administrator: The option was set manually by the administrator.

  • By attestation: The user account was attested.

  • By exclusion criterion: The user account is not associated with an employee due to an exclusion criterion. For example, the user account is included in the exclude list for automatic employee assignment (configuration parameter PersonExcludeList).

Account definition

Account definition through which the mail user was created.

Use the account definition to automatically populate mail user main data and to specify a manage level for the mail user. One Identity Manager finds the IT operating data of the assigned employee and uses it to populate the corresponding fields in the mail user.

NOTE: The account definition cannot be changed once the mail user has been saved.

Manage level

Manage level with which the mail user is created. Select a manage level from the menu. You can only specify the manage level can if you have also entered an account definition. All manage levels of the selected account definition are available in the menu.

Active Directory account

Active Directory user account for which the mail user is created.

Exchange organization

Name of the organization.

Canonical name

Canonical name of the mail user. The canonical name is generated automatically.

Destination address

Email address for forwarding messages.

Destination address type

Target address type of the email address. You can also add other mail connectors (e.g. CCMail, MS) apart from the standard destination address type (SMTP, X400).

Alias

Unique alias for further identification of the mail user.

Automatically update based on recipient policy

Specifies whether changes to recipient's email addresses are automatically updated based on recipient policies.

Proxy addresses

Other email addresses for the mail user. You can also add other mail connectors (for example, CCMail, MS) in addition to the standard address type (SMTP, X400).

Use the following syntax to set up other proxy addresses:

Address type: new email address

Max. send size [KB]

Maximum size for message in KB that a mail user can send. The Microsoft Exchange organization global settings in the Microsoft Exchange System Manager come into effect for message delivery if there are no limitations.

Max. receiving size [KB]

Maximum size for message in KB that a mail user can receive. The Microsoft Exchange organization global settings in the Microsoft Exchange System Manager come into effect for message delivery if there are no limitations.

Do not display in address list

Specifies whether the mail user is visible in address books. Set this option if you want to prevent the mail user from being displayed in address books. This option applies to all address books.

Use MAPI-RTF

Specifies whether the mail user can receive messages in MAPI format. Available options are Never, Always, and Use default settings.

Sender authentication required

Specifies whether authentication data is requested from senders. Set this option to prevent anonymous senders mailing the mail user.

Simple display

Simple display name for systems that cannot interpret all the characters of normal display names.

Distinguished name

Mail user's distinguished name.

Related topics

Receive restrictions for Microsoft Exchange mail users

NOTE: The Assign mail acceptance and Assign mail rejection assignments are mutually exclusive. You can either specify from whom messages are accepted or you can specify from whom they are rejected.

To customize mail acceptance for mail users

  1. In the Manager, select the Active Directory > Mail users category.

  2. Select the mail user in the result list.

  3. Select the Assign mail acceptance task to specify recipients whose messages are accepted.

    - OR -

    Select the Assign mail rejection task to specify recipients whose messages are rejected.

  4. Select the table containing the recipient from the menu at the top of the form. You have the following option:

    • Mail-enabled distribution groups

    • Dynamic distribution groups

    • Mailboxes

    • Mail users

    • Mail contacts

  5. In the Add assignments pane, assign recipients.

    TIP: In the Remove assignments pane, you can remove assigned recipients.

    To remove an assignment

    • Select the recipient and double-click .

  6. Save the changes.

Assigning extended properties to Microsoft Exchange mail users

Extended properties are meta objects, such as operating codes, cost codes, or cost accounting areas that cannot be mapped directly in One Identity Manager.

To specify extended properties for a mail user

  1. In the Manager, select the Active Directory > Mail users category.

  2. Select the email user in the result list.

  3. Select Assign extended properties.

  4. In the Add assignments pane, assign extended properties.

    TIP: In the Remove assignments pane, you can remove assigned extended properties.

    To remove an assignment

    • Select the extended property and double-click .

  5. Save the changes.

For more information about using extended properties, see the One Identity Manager Identity Management Base Module Administration Guide.

Deleting and restoring Microsoft Exchange mail users

NOTE: As long as an account definition for an employee is valid, the employee retains the mail user that was created by it. If the account definition assignment is removed, the mail user created through this account definition, is deleted.

To delete a mail user

  1. In the Manager, select the Active Directory > Mail users category.

  2. Select the mail user in the result list.

  3. Click in the result list.

  4. Confirm the security prompt with Yes.

To restore a mail user

  1. In the Manager, select the Active Directory > Mail users category.

  2. Select the mail user in the result list.

  3. Click in the result list.

When you delete a mail user, the Do not display in address lists option is enabled and the mail user is no longer shown in address books.

Configuring deferred deletion

By default, mail users are finally deleted from the database after 30 days. During this period you have the option to reactivate the mail users. A restore is not possible once deferred deletion has expired.

In the Designer, you can set an alternative delay on the EX0MailUser table. For more information on configuring the deferred deletion, refer to the One Identity Manager Configuration Guide.

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