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Identity Manager 9.1.2 - Administration Guide for Connecting to Azure Active Directory

Managing Azure Active Directory environments Synchronizing an Azure Active Directory environment
Setting up initial synchronization with an Azure Active Directory tenant Adjusting the synchronization configuration for Azure Active Directory environments Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Managing Azure Active Directory user accounts and employees Managing memberships in Azure Active Directory groups Managing Azure Active Directory administrator roles assignments Managing Azure Active Directory subscription and Azure Active Directory service plan assignments
Displaying enabled and disabled Azure Active Directory service plans forAzure Active Directory user accounts and Azure Active Directory groups Assigning Azure Active Directory subscriptions to Azure Active Directory user accounts Assigning disabled Azure Active Directory service plans to Azure Active Directory user accounts Inheriting Azure Active Directory subscriptions based on categories Inheritance of disabled Azure Active Directory service plans based on categories
Login information for Azure Active Directory user accounts Mapping of Azure Active Directory objects in One Identity Manager
Azure Active Directory core directories Azure Active Directory user accounts Azure Active Directory user identities Azure Active Directory groups Azure Active Directory administrator roles Azure Active Directory subscriptions and Azure Active Directory service principals Disabled Azure Active Directory service plans Azure Active Directory app registrations and Azure Active Directory service principals Reports about Azure Active Directory objects
Handling of Azure Active Directory objects in the Web Portal Recommendations for federations Basic configuration data for managing an Azure Active Directory environment Troubleshooting Configuration parameters for managing an Azure Active Directory environment Default project template for Azure Active Directory Editing Azure Active Directory system objects Azure Active Directory connector settings

Adding disabled Azure Active Directory service plans to the IT Shop

A disabled Azure Active Directoryservice plan can be requested by shop customers when it is assigned to an IT Shop shelf. To ensure it can be requested, further prerequisites need to be guaranteed.

  • The disabled service plan must be labeled with the IT Shop option.

  • The disabled service plan must be assigned to a service item.

  • If the disabled service plan is only assigned to employees using IT Shop requests, you must also set the Only for use in IT Shop option. Direct assignment to hierarchical roles may not be possible.

NOTE: IT Shop administrators can assign disabled service plans to IT Shop shelves in the case of role-based login. Target system administrators are not authorized to add disabled service plans in the IT Shop.

To add a disabled service plan in the IT Shop

  1. In the Manager, select the Azure Active Directory > Disabled service plans (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Disabled Azure Active Directory service plans (role-based login) category.

  2. Select the service plan in the result list.

  3. Select the Add to IT Shop task.

  4. In the Add assignments pane, assign the disabled service plan to the IT Shop shelves.

  5. Save the changes.

To remove a disabled service plan from individual IT Shop shelves

  1. In the Manager, select the Azure Active Directory > Disabled service plans (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Disabled Azure Active Directory service plans (role-based login) category.

  2. Select the service plan in the result list.

  3. Select the Add to IT Shop task.

  4. In the Remove assignments pane, remove the disabled service plan from the IT Shop shelves.

  5. Save the changes.

To remove a disabled service plan from all IT Shop shelves

  1. In the Manager, select the Azure Active Directory > Disabled service plans (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Disabled Azure Active Directory service plans (role-based login) category.

  2. Select the service plan in the result list.

  3. Select the Remove from all shelves (IT Shop) task.

  4. Confirm the security prompt with Yes.

  5. Click OK.

    The disabled service plan is removed from all shelves by the One Identity Manager Service. All requests and assignment requests with this disabled service plan are canceled at the same time.

For more information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.

Related topics

Adding disabled Azure Active Directory service plans automatically to the IT Shop

The following steps can be used to automatically add disabled Azure Active Directory service plans to the IT Shop. Synchronization ensures that the disabled service plans are added to the IT Shop. If necessary, you can manually start synchronization with the Synchronization Editor. New disabled service plans created in One Identity Manager also are added automatically to the IT Shop.

To add disabled service plans automatically to the IT Shop

  1. In the Designer, set the QER | ITShop | AutoPublish | AADDeniedServicePlan configuration parameter.

  2. In order not to add disabled service plans to the IT Shop automatically, in the Designer, set the QER | ITShop | AutoPublish | AADDeniedServicePlan | ExcludeList configuration parameter.

    This configuration parameter contains a listing of all disabled service plans that should not be allocated to the IT Shop automatically. You can extend this list if required. To do this, enter the name of the subscription in the configuration parameter. Names are listed in a pipe (|) delimited list. Regular expressions are supported.

  3. Compile the database.

The disabled service plans are added automatically to the IT Shop from now on.

The following steps are run to add a disabled service plan to the IT Shop.

  1. A service item is determined for the disabled service plan.

    The service item is tested for each disabled service plan and modified if necessary. The name of the service item corresponds to the name of the disabled service plan.

    • The service item is modified for disabled service plans with service items.

    • Disabled service plans without service items are allocated new service items.

  2. The service item is assigned to the Disabled Azure Active Directory service plans default service category.

  3. An application role for product owners is determined and assigned to the service item.

    Product owners can approve requests for these disabled service plans. The default product owner is the disabled service plan's owner.

    NOTE: The application role for the product owner must be added under the Request & Fulfillment | IT Shop | Product owner application role.

    • If the owner of the disabled service plan is already a member of an application role for product owners, this application role is assigned to the service item. Therefore, all members of this application role become product owners of the disabled service plan.

    • If the owner of the disabled service plan is not yet a member of an application role for product owners, a new application role is created. The name of the application corresponds to the name of the owner.

      • If the owner is a user account, the user account's employee is added to the application role.

      • If it is a group of owners, the employees of all this group's user accounts are added to the application role.

  4. The disabled service plan is labeled with the IT Shop option and assigned to the Disabled Azure Active Directory service plans IT Shop shelf in the Identity & Access Lifecycle shop.

Then the shop customers use the Web Portal to request the disabled service plan.

NOTE: If a disabled service plan is irrevocably deleted from the One Identity Manager database, the associated service item is also deleted.

For more information about configuring the One Identity Manager IT Shop Administration Guide, see the IT Shop. For more information about requesting access requests in the Web Portal, see the One Identity Manager Web Portal User Guide.

Related topics

Assigning Azure Active Directory user accounts directly to disabled Azure Active Directory service plans

To react quickly to special requests, you can assign disabled service plans directly to a user account. You cannot directly assign disabled service plans with the Only use in IT Shop option set.

To assign a disabled service plan directly to a user account

  1. In the Manager, select the Azure Active Directory > Disabled service plans category.

  2. Select the service plan in the result list.

  3. Select the Assign user accounts task.

  4. In the Add assignments pane, assign the user accounts.

    TIP: In the Remove assignments pane, you can remove assigned user accounts.

    To remove an assignment

    • Select the user account and double-click .

  5. Save the changes.
Related topics

Assigning disabled Azure Active Directory service plans directly to Azure Active Directory user accounts

To react quickly to special requests, you can assign disabled service plans directly to a user account. You cannot directly assign disabled service plans with the Only use in IT Shop option set.

To assign disabled service plans directly to a user account

  1. In the Manager, select the Azure Active Directory > User accounts category.

  2. Select the user account in the result list.

  3. Select the Assign disabled service plans task.

  4. In the Add assignments pane, assign disabled service plans.

    TIP: In the Remove assignments pane, you can remove assigned disabled service plans.

    To remove an assignment

    • Select a disabled service plan and click .
  5. Save the changes.
Related topics
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