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Identity Manager 9.2 - Administration Guide for Connecting to Google Workspace

Mapping a Google Workspace environment in One Identity Manager Synchronizing a Google Workspace customer
Setting up initial synchronization of a Google Workspace customer Customizing the synchronization configuration for Google Workspace Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Managing Google Workspace user accounts and identities
Account definitions for Google Workspace user accounts Assigning identities automatically to Google Workspace user accounts Manually linking identities to Google Workspace user accounts Supported user account types Specifying deferred deletion for Google Workspace user accounts
Login credentials for Google Workspace user accounts Managing Google Workspace entitlement assignments Mapping Google Workspace objects in One Identity Manager
Google Workspace customers Google Workspace user accounts Google Workspace groups Google Workspace products and SKUs Google Workspace organizations Google Workspace domains Google Workspace domain aliases Google Workspace admin roles Google Workspace admin privileges Google Workspace admin role assignments Google Workspace external email addresses Reports about Google Workspace objects
Handling of Google Workspace objects in the Web Portal Basic configuration data for managing a Google Workspace customer Troubleshooting the connection to a Google Workspace customer Configuration parameters for managing a Google Workspace environment Default project template for Google Workspace API scopes for the service account Processing methods of Google Workspace system objects Special features in the assignment of Google Workspace groups

Assigning Google Workspace entitlements to departments, cost centers, and locations

Assign groups and products and SKUs to departments, cost centers, or locations in order to assign them to user accounts through these organizations.

To assign a permission to a department, cost center or location (non role-based login):

  1. In the Manager, select one of the following categories:

    • Google Workspace > Groups

    • Google Workspace > Products and SKUs

    • Google Workspace > Admin role assignments

  2. Select the entitlements in the result list.

  3. Select the Assign organizations task.

  4. In the Add assignments pane, assign the organizations:

    • On the Departments tab, assign departments.

    • On the Locations tab, assign locations.

    • On the Cost centers tab, assign cost centers.

    TIP: In the Remove assignments pane, you can remove assigned organizations.

    To remove an assignment

    • Select the organization and double-click .

  5. Save the changes.

To assign permissions to a department, cost center or location (role-based login)

  1. In the Manager, select the Organizations > Departments category.

    - OR -

    In the Manager, select the Organizations > Cost centers category.

    - OR -

    In the Manager, select the Organizations > Locations category.

  2. Select the department, cost center, or location in the result list.

  3. Select one of the following tasks.

    • Google Workspace Assign groups

    • Google Workspace Assign products and SKUs

    • Assign Google Workspace admin role assignments

  4. In the Add assignments pane, assign the entitlements.

    TIP: In the Remove assignments pane, you can remove assigned entitlements.

    To remove an assignment

    • Select the entitlement and double-click .
  5. Save the changes.
Related topics

Assigning Google Workspace entitlements to business roles

NOTE: This function is only available if the Business Roles Module is installed.

You assign entitlements to business roles so that these entitlements are assigned to user accounts through these business roles.

To assign an entitlement to business roles (non role-based login):

  1. In the Manager, select one of the following categories.

    • Google Workspace > Groups

    • Google Workspace > Products and SKUs

    • Google Workspace > Admin role assignments

  2. Select the entitlements in the result list.

  3. Select the Assign business roles task.

  4. In the Add assignments pane, select the role class and assign business roles.

    TIP: In the Remove assignments pane, you can remove assigned business roles.

    To remove an assignment

    • Select the business role and double-click .

  5. Save the changes.

To assign entitlements to a business role (role-based login):

  1. In the Manager, select the Business roles > <role class> category.

  2. Select the business role in the result list.

  3. Select one of the following tasks.

    • Google Workspace Assign groups

    • Google Workspace Assign products and SKUs

    • Assign Google Workspace admin role assignments

  4. In the Add assignments pane, assign the entitlements.

    TIP: In the Remove assignments pane, you can remove assigned entitlements.

    To remove an assignment

    • Select the entitlement and double-click .
  5. Save the changes.
Related topics

Adding Google Workspace entitlements to system roles

NOTE: This function is only available if the System Roles Module is installed.

Use this task to add an entitlement to system roles. If you assign a system role to identities, all user accounts owned by these identities inherit the entitlement.

NOTE: Entitlements with the Only use in IT Shop option can only be assigned to system roles that also have this option set. For more information, see the One Identity Manager System Roles Administration Guide.

To assign an entitlement to system roles:

  1. In the Manager, select one of the following categories.

    • Google Workspace > Groups

    • Google Workspace > Products and SKUs

    • Google Workspace > Admin role assignments

  2. Select the entitlements in the result list.

  3. Select the Assign system roles task.

  4. In the Add assignments pane, assign system roles.

    TIP: In the Remove assignments pane, you can remove assigned system roles.

    To remove an assignment

    • Select the system role and double-click .

  5. Save the changes.
Related topics

Adding Google Workspace entitlements to the IT Shop

When you assign a permission to an IT Shop shelf, it can be requested by the shop customers. To ensure it can be requested, further prerequisites need to be guaranteed:

  • The permissions must be labeled with the IT Shop option.

  • The permission must be assigned a service item.

    TIP: In the Web Portal, all products that can be requested are grouped together by service category. To make the permission easier to find in the Web Portal, assign a service category to the service item.

  • If you only want the permission to be assigned to identities through IT Shop requests, the permissions must also be labeled with the Use only in IT Shop option. Direct assignment to hierarchical roles or user accounts is no longer permitted.

NOTE: With role-based login, the IT Shop administrators can assign permissions to IT Shop shelves. Target system administrators are not authorized to add permissions to IT Shop.

To add a permission to the IT Shop.

  1. In the Manager, select the one of the following categories (non role-based login).

    • Google Workspace > Groups

    • Google Workspace > Products and SKUs

    • Google Workspace > Admin role assignments

    - OR -

    In the Manager, select one of the following categories (role-based login).

    • Entitlements > Google Workspace groups

    • Entitlements > Google Workspace products and SKUs

    • Entitlements > Google Workspace admin role assignments

  2. In the result list, select the permission.

  3. Select the Add to IT Shop task.

  4. Select the IT Shop structures tab.

  5. In the Add assignments pane, the entitlement to the IT Shop shelves.

  6. Save the changes.

To remove, an entitlement from individual shelves of the IT Shop

  1. In the Manager, select the one of the following categories (non role-based login).

    • Google Workspace > Groups

    • Google Workspace > Products and SKUs

    - OR -

    In the Manager, select one of the following categories (role-based login).

    • Entitlements > Google Workspace groups

    • Entitlements > Google Workspace products and SKUs

  2. In the result list, select the permission.

  3. Select the Add to IT Shop task.

  4. Select the IT Shop structures tab.

  5. In the Remove assignments pane, the entitlement from the IT Shop shelves.

  6. Save the changes.

To remove, an entitlement from all shelves of the IT Shop

  1. In the Manager, select the one of the following categories (non role-based login).

    • Google Workspace > Groups

    • Google Workspace > Products and SKUs

    - OR -

    In the Manager, select one of the following categories (role-based login).

    • Entitlements > Google Workspace groups

    • Entitlements > Google Workspace products and SKUs

  2. In the result list, select the permission.

  3. Select the Remove from all shelves (IT Shop) task.

  4. Confirm the security prompt with Yes.
  5. Click OK.

    The entitlement is removed from all shelves by the One Identity Manager Service. All requests and assignment requests with this entitlement are canceled.

For more information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.

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