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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors Amazon S3 AWS ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD GSuite Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Creating a service account in GSuite Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring Amazon S3 AWS connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app to be able to use SCIM on Slack Enterprise Grid Organization Creating an integration application, providing necessary scopes, retrieving Client Id and Client Secret Outbound IP addresses

About this guide

This guide describes each of the supported target cloud applications and how it is on boarded with One Identity Manager. This guide provides an overview of each supported cloud application. Information about each of the supported cloud applications functionality and associated limitations can be gathered from the guide. This guide is intended for end users, system administrators, consultants, analysts, and other IT professionals using the product.

NOTE: This guide describes One Identity Starling Connect functionality available to the default user. It is possible that not all the functions described here are available to you. This depends on your system configuration and permissions.

One Identity Starling Connect overview

Today, more than ever, organizations must address the proliferation of cloud-based applications. While these applications often provide convenient and flexible access for employees and customers, they also present a new set of management and security challenges for IT and line-of-business managers.

For efficiency and simplicity, an organization’s Identity and Access Management (IAM) solution needs to provide an aggregated view of identities across all systems. Additionally, an IAM solution should enable managers to easily define and enforce the policies of their governance initiatives, including those that are on-premises, hybrid and cloud. The above mentioned activities can be performed by One Identity Starling Connect.

A cloud based, managed-service offering, Starling Connect extends the governance capabilities of One Identity Manager (version 7.1.3 or later) to enable organizations to enjoy the benefits of secure hybrid environments. Now, you can extend your One Identity Manager on-premise deployment, to control all your applications, regardless of their installation (on-premise or cloud based).

With Starling Connect, you can extend your investment in identity governance beyond on-premises apps to cloud applications used by your partners. Starling Connect builds on One Identity Manager to unify governance, extend access controls, ensure compliance and to reduce the time taken to provision / de-provision users and groups.

One Identity Starling Connect architecture

Figure 1: Overview of Starling Connect and One Identity Manager integration

One Identity Manager Synchronization Editor

Synchronization Editor enables you to connect different target systems using the One Identity Manager SCIM Connector. This tool helps you to configure data synchronization for the supported cloud target system, and to specify which cloud target system data is mapped to the One Identity Manager database.

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