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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors AWS IAM ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText JFrog Artifactory xMatters Discourse Testrail ChipSoft PingOne Platform Azure DevOps UKG PRO Atlassian Cloud Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Azure AD tenant Generating a private key for service account in GoToMeeting Configuring AWS IAM connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating a Service Principal for the Azure Infrastructure Connector Workday permissions needed to integrate via the Starling Connector Configuring integration application in DocuSign Creating integration Connect Client in Coupa Retrieving Azure DevOps Personal Access Token (PAT) Setup integration system and field override service in Workday Retrieving Atlassian Cloud API Key and Directory ID Retrieving Tableau Personal Access Token (PAT)

System requirements

This section describes the system requirements for Starling Connect.

IMPORTANT: You must ensure the following:

  • The Port 443 must be enabled.

    Note: All the below endpoints are https.

DNS name Purpose

  • connect.cloud.oneidentity.com

  • connect.cloud.oneidentity.eu

Landing page for Connect UI

  • connect-supervisor.cloud.oneidentity.com

  • connect-supervisor.cloud.oneidentity.eu

API endpoint for Connect functionality

One Identity Manager limitations

This section gives the list of limitations that are common for all Staring Connect connectors.

This limitation is common for all connectors:

  • Group memberships should be handled either at group side as members or user side as groups. This should not be handled at both Users and Groups Objects.

Supported cloud applications

Each Starling Connect supported cloud application is explained in this document with the following information:

  • Application Name
  • Brief Description
  • Supported Objects and Operations
  • Mandatory Fields
  • Known issues or limitations

NOTE: Different cloud applications, that are supported by Starling Connect are represented in this document.  The document will be updated to reflect newly added support for other cloud applications, as and when new target cloud application connectors gets developed. For connectivity to other cloud applications which are not listed in this documents, please contact Ted Ernst (Ted.Ernst@oneidentity.com).

Working with connectors

Starling subscribers must register a connector for the required target cloud application by providing the connection details. After successful registration, the connector can be used by One Identity Manager, a SCIM client.

Starling Connect allows you to configure, edit and delete a connector.

This section describes the procedures to:

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