When you disable Unified Messaging (UM) for a UM-enabled user, the user is no longer able to use the UM features found in Microsoft Exchange Server. The user’s UM settings are preserved after Unified Messaging is disabled for that user, so you can later re-enable the user for Unified Messaging and have the user’s UM settings be the same as they were when Unified Messaging was disabled.
- Right-click the user, and then click Exchange Tasks.
- Follow the steps in the Exchange Task wizard.
- On the Available Tasks page in the Exchange Task wizard, click Disable Unified Messaging, and then click Next.
If the user is not enabled for Unified Messaging, the Disable Unified Messaging task does not appear on the Available Tasks page.
- On the Disable Unified Messaging page in the Exchange Task wizard, click Next to confirm that you want to disable Unified Messaging for the user.
- Wait while Active Roles performs the task.
- Click Finish to complete the wizard.
You can also disable Unified Messaging for a UM-enabled user by using the Web Interface. To do so, click the user, and then click the Disable Unified Messaging command. As with the Exchange Task wizard, the Disable Unified Messaging command is not available unless the user is enabled for Unified Messaging.