A request process is triggered when you request a product. Whether you are authorized to request a product depends on your role and your permissions. Managers or other authorized users can make a request for other identities in their name.
You can complete a request in three steps:
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Add the desired product to your shopping cart (see Adding products to the shopping cart).
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Verify the shopping cart and amend the product requests as required (see Managing products in the shopping cart).
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Submit the request (see Submitting requests).