You can display inquiries about a product request that have been sent to you and to which you must respond.
To view inquiries directed at you
In the menu bar, click Request > My Actions.
On the My Actions page, click Request inquiries.
This opens the Request inquiries page (see Request inquiries (page description)).
(Optional) Click an inquiry in the list.
For more information, see the details pane.
You can respond to inquiries that have been made to you about a product request.
TIP: If you respond to inquiries, do not grant or deny approval for the request.
To respond to inquiries
In the menu bar, click Request > My Actions.
On the My Actions page, click Request inquiries.
On the Request inquiries page, click the inquiry in the list that you want to answer.
In the details pane, click Respond.
In the Respond to an inquiry dialog, enter your answer in the Your answer field.
Click Save.
As auditor, you can display the requests and approval decisions of all identities in the system.
You can view all requests of all or only specific identities.
TIP: To find out how to display your own requests or requests placed by your identities, see Displaying request history.
To display all requests
In the menu bar, click Request > Auditing.
On the Auditing page, click Request.
This opens the Auditing - Requests page (see Auditing – Requests (page description)).
(Optional) To control which requests are displayed (see Auditing – Requests (page description)), click (Advanced search). For example, you can display only pending (not yet assigned) requests.
(Optional) In the list, click a product request.
For more information, see the details pane.
To display all request of a specific identity
In the menu bar, click Request > Auditing.
On the Auditing page, click Request.
This opens the Auditing - Requests page (see Auditing – Requests (page description)).
Click Advanced search.
In the Advanced search dialog, next to Select identity, click Assign.
In the Identity dialog, click the identity whose requests you want to display.
In the Advanced search dialog, click Search.
(Optional) Click Advanced Search to control which requests are displayed (see Auditing – Requests (page description)). For example, this allows you to show requests made by the selected identity for other identities.
(Optional) In the list, click a product request.
For more information, see the details pane.
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