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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Managing escalated requests
Attestation
Managing attestation inquiries directed at you Managing attestations Attestors for attestation cases Displaying attestation history Auditing attestations My attestation cases Managing escalated attestation cases Pending attestations
Compliance Responsibilities
Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Managing task delegations Ownerships Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Displaying request inquiries

You can display inquiries about a product request that have been sent to you and to which you must respond.

To view inquiries directed at you

  1. In the menu bar, click Request > My Actions.

  2. On the My Actions page, click Request inquiries.

    This opens the Request inquiries page (see Request inquiries (page description)).

  3. (Optional) Click an inquiry in the list.

    For more information, see the details pane.

Related topics

Answering inquiries about requests

You can respond to inquiries that have been made to you about a product request.

TIP: If you respond to inquiries, do not grant or deny approval for the request.

To respond to inquiries

  1. In the menu bar, click Request > My Actions.

  2. On the My Actions page, click Request inquiries.

  3. On the Request inquiries page, click the inquiry in the list that you want to answer.

  4. In the details pane, click Respond.

  5. In the Respond to an inquiry dialog, enter your answer in the Your answer field.

  6. Click Save.

Related topics

Auditing requests

As auditor, you can display the requests and approval decisions of all identities in the system.

Detailed information about this topic

Displaying all requests

You can view all requests of all or only specific identities.

TIP: To find out how to display your own requests or requests placed by your identities, see Displaying request history.

To display all requests

  1. In the menu bar, click Request > Auditing.

  2. On the Auditing page, click Request.

    This opens the Auditing - Requests page (see Auditing – Requests (page description)).

  3. (Optional) To control which requests are displayed (see Auditing – Requests (page description)), click (Advanced search). For example, you can display only pending (not yet assigned) requests.

  4. (Optional) In the list, click a product request.

    For more information, see the details pane.

To display all request of a specific identity

  1. In the menu bar, click Request > Auditing.

  2. On the Auditing page, click Request.

    This opens the Auditing - Requests page (see Auditing – Requests (page description)).

  3. Click Advanced search.

  4. In the Advanced search dialog, next to Select identity, click Assign.

  5. In the Identity dialog, click the identity whose requests you want to display.

  6. In the Advanced search dialog, click Search.

  7. (Optional) Click Advanced Search to control which requests are displayed (see Auditing – Requests (page description)). For example, this allows you to show requests made by the selected identity for other identities.

  8. (Optional) In the list, click a product request.

    For more information, see the details pane.

Related topics
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