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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Managing escalated requests
Attestation
Managing attestation inquiries directed at you Managing attestations Attestors for attestation cases Displaying attestation history Auditing attestations My attestation cases Managing escalated attestation cases Pending attestations
Compliance Responsibilities
Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Managing task delegations Ownerships Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Appointing additional approvers to escalated attestation cases

The additional approver must make an approval decision in addition to the other approvers.

To add an additional approver

  1. In the menu bar, click Attestation > Escalation.

  2. On the Attestation Escalation Approval page, click the attestation policy of the attestation case you want to see.

  3. On the Pending Attestations page, click the attestation case to which you want to add an additional approver.

  4. In the details pane, click Actions > Add approver.

  5. In the Select additional approver dialog, click the identity you want to act as an additional approver.

  6. In the dialog, enter a reason for adding the additional approver.

  7. Click Save.

Related topics

Removing additional approvers from escalated attestation cases

If you have given the task of approving an attestation case to another identity, you can remove this additional approver as long as the attestation case has pending status. Once the additional approver has been removed, the original approvers are the only approvers for this attestation case and you can add a new additional approver.

  1. In the menu bar, click Attestation > Escalation.

  2. On the Attestation Escalation Approval page, click the attestation policy of the attestation case you want to see.

  3. On the Pending Attestations page, click the attestation case to which you added an additional approver.

  4. In the details pane, click Withdraw additional approval.

  5. In the dialog, enter a reason for withdrawing the approver.

  6. Click Save.

Related topics

Delegating approvals of escalated attestation cases to other identities

You can delegate an approval decision about an attestation case to another identity. You can revoke this action in the attestation history (see Withdrawing delegations from escalated attestation case approvals).

To delegate an approval

  1. In the menu bar, click Attestation > Escalation.

  2. On the Attestation Escalation Approval page, click the attestation policy of the attestation case you want to see.

  3. On the Pending Attestation page, click the attestation case whose approval decision you want to delegate to another identity.

  4. In the details pane, click Actions > Delegate approval.

  5. In the Select an identity that is allowed to approve dialog, click the identity to which you want delegate the approval.

  6. In the dialog, enter a reason for the delegation.

  7. Click Save.

Related topics

Withdrawing delegations from escalated attestation case approvals

If an attestation's approval has been delegated to another identity, you can withdraw the delegation.

To withdraw an approval delegation

  1. In the menu bar, click Attestation > My Actions.

  2. On the My Actions page, click Attestation History.

  3. On the Attestation History page, click the attestation case whose approval delegation you want to withdraw.

  4. In the details pane, click Withdraw delegation.

  5. In the dialog, enter a reason why you are withdrawing the approval delegation.

  6. Click Save.

Related topics
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