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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Managing escalated requests
Attestation
Managing attestation inquiries directed at you Managing attestations Attestors for attestation cases Displaying attestation history Auditing attestations My attestation cases Managing escalated attestation cases Pending attestations
Compliance Responsibilities
Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Managing task delegations Ownerships Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Delegations – Identity (page description)

To open the Delegations - Identity page go to Responsibilities > Governance Administration > Identities > click an identity > Delegations.

On the Delegations – Identity page, you can:

The following tables give you an overview of the various features and content on the Delegations – Identity page.

Table 836: Controls

Control

Description

Actions > Delete all delegations

Use this action to delete all existing delegations that the identity has triggered (see Deleting identities' delegations).

NOTE: You cannot delete responsibilities that you have delegated to the identity here. Delete this delegation instead as described in Deleting delegations.

Actions > Delete delegation

Use this action to delete delegations that you have previously selected using the Select button (see Deleting identities' delegations).

Actions > Select all

Use this action to select all the delegations and then delete them (see Deleting identities' delegations).

New delegation

Use this button to add a new delegation (see Adding delegations for identities).

Table 837: Controls in the details pane of a delegation

Control

Description

Withdraw request

Use this button to cancel the selected delegation (see Canceling identity delegations).

Details

You can use this function to view details of all objects involved in the delegation (see Displaying identity delegations).

Table 838: Columns

Column

Description

Name

Shows you the name of the object whose responsibility has been delegated.

Delegator

Shows you the name of the identity that created the delegation.

Delegation recipient

Shows you the name of the identity to which the responsibility was delegated.

Criteria

Shows you what type of delegated responsibility it is. For example, if you delegate responsibility through an identity, the criteria is Identity manager.

Delete

Use the buttons to select delegations that you want to delete later using Actions > Delete delegation.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: You can view more information about each delegation on the tabs in the detail pane.

Attestation – Identity (page description)

To open the Attestation – Identity page go to Responsibilities > Governance Administration > Identities > click an identity > Attestation.

On the Attestation - Identity page you can:

The following tables give you an overview of the various features and contents of the Attestation – Identity page.

Table 839: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases Then you can send them reminder mails.

Send reminder

You can use this button to send reminder mails to all identities that still have attestation cases to approve on the current tab (see Sending reminders about identity pending attestation cases).

Approve

Opens the Pending Attestations – Identity page (see Pending attestations – Identity (page description)).

Use this button to make approval decisions about attestation cases pending for the identity (see Approving and denying identity attestation cases).

Table 840: Controls in the attestation case's details pane

Control

Description

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case Then you can send reminder emails to these identities (see Sending reminders about identity pending attestation cases).

Show details

You can use this button to display details about all the objects that are included in this attestation case (see Displaying identity attestation cases)

Table 841: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Risk – Identity (page description)

To open the Risk – Identity page go to Responsibilities > Governance Administration > Identities > click an identity > Risk.

On the Risk – Identity page, you can:

The risk index is calculated from the sum of all attribute-based values and the maximum of all assignment-based values.

The following tables give you an overview of the various features and content on the Risk – Identity page.

Table 842: Controls

Control

Description

View risk functions

Use this button to show the attributes and assignments that contribute to the calculated risk index.

Table 843: Columns

Column

Description

Risk index

Shows which property/assignment affects the risk index.

Risk

  • At root level: Shows the summarized risk index of the property/assignment.

  • At other levels: Shows other details about the properties/assignments.

Weighting/change value

Shows, depending on the type of calculation, the value used to weigh the determined risk index in the overall calculation or the value used to alter the risk index respectively.

History – Identity (page description)

To open the History - Identity page go to Responsibilities > Governance Administration > Identities > click an identity > History.

On the History – Identity page, you can display all the identity's changes (see Identity history).

NOTE: Which changes are shown depends on your system's configuration.

The information is divided out on to three tabs:

  • Events: Shows all events relating to the identity, either on a timeline or in a table.

    TIP: To navigate along the timeline, click in the pane and move the mouse left or right whilst holding down the left button.

    To zoom in or out, turn the mouse wheel.

  • Status overview: Shows you an overview of all assignments. It also shows how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between.

  • Status comparison: You can select a date and display all the changes made from then until now. You can also show what the value of the property was at the selected point in time and what the value is now.

The following tables give you an overview of the various features and content on the History – Identity page.

Table 844: Controls

Control

Description

Events tab

Filter by

Use this function to filter the changes by a specific criteria. For example, you can just display changes from a certain user.

TIP: To remove the filter again, click (Reset filter) next to the corresponding filter.

Switch to table view

Use this button to display the changes in table form.

Switch to timeline view

Use this button to display the changes as a timeline.

Status comparison tab

Time and date picker

Select from which point on you want to see the changes.

Display changed values only

Disable this check box if you also want to see properties that have not changed since they were created.

Table 845: Controls in the details pane of a change

Control

Description

Compare

Opens the Status comparison tab.

Use this button to show all the changes that were made from the selected point in time until now. You can also show what the value of the property was at the selected point in time and what the value is now.

Table 846: Columns

Column

Description

Events tab (table view)

Change type

Shows the type of change.

Property

Shows the name of the property that was changed.

Display

Shows the value that was changed. For example, the name of a department.

Date

Shows the date the change was made.

User

Shows the user that made the change.

Status overview tab

Display

Shows the type of change.

Property

Shows the name of the property that was changed.

Value

Shows the value that was changed. For example, the name of a department.

Run started

Shows when the change was made.

End

Shows for how long the changed value applied or whether it is currently in use.

Status comparison tab

Modified

Show whether the change took place or not.

Change type

Shows the type of change.

Object type

Show the type of object involved in the change.

Property

Show the name of the object that was changed.

Historical value

Shows the value before the change was made.

Current value

Shows the value that is currently in use.

TIP: You can show less data by using the column filters. For more information, see Filtering.

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