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One Identity Safeguard for Privileged Sessions 8.0 LTS - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving Cleaning up audit data Using plugins Forwarding data to third-party systems Starling integration
User management and access control
Login settings Managing One Identity Safeguard for Privileged Sessions (SPS) users locally Setting password policies for local users Managing local user groups Managing One Identity Safeguard for Privileged Sessions (SPS) users from an LDAP database Handling user names in User Principal Name (UPN) format Authenticating users to a RADIUS server Authenticating users with X.509 certificates Authenticating users with SAML2 Managing user rights and user groups Creating rules for restricting access to search audit data Displaying the privileges of users and user groups Listing and searching configuration changes
Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Sessions interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

ICA

One Identity Safeguard for Privileged Sessions (SPS) is certified for the following server versions:

  • Citrix Virtual Apps (formerly known as Citrix XenApp) 6.5

  • Citrix Virtual Apps 7.6

  • Citrix Virtual Apps 7.15

  • Citrix Virtual Apps 19.12

  • Citrix Virtual Desktops (formerly known as Citrix XenDesktop) 6.5

  • Citrix Virtual Desktops 7.6

  • Citrix Virtual Desktops 7.15

  • Citrix Virtual Desktops 19.12

For details on the deployment scenarios that support Citrix Virtual Desktops (formerly known as Citrix XenDesktop), see One Identity Safeguard for Privileged Sessions (SPS) deployment scenarios in a Citrix environment.

The latest version of the Citrix Workspace app (formerly known as Citrix Receiver) for Windows, Linux and MacOS is supported.

SPS supports SecureICA using RC5 encryption. However, ICA with TLS basic encryption (non-RC5 algorithm) is not supported.

MSSQL

One Identity Safeguard for Privileged Sessions (SPS) supports the underlying TDS protocol from version 7.3 to 7.4. Due to the TDS protocol version requirement, Microsoft SQL Server 2008 or later is recommended.

Supported client and server applications

  • MSSQL 2017 (client and server)

  • MSSQL 2019 (client and server)

  • Azure SQL

Remote Desktop Gateway Server Protocol (RDGSP)

One Identity Safeguard for Privileged Sessions (SPS) can act as a Remote Desktop Gateway (also called RD Gateway) and transfer the incoming connections to RDP connections.

Remote Desktop Protocol (RDP)

As a general rule, One Identity supports the listed client and server applications until their manufacturer provides mainstream support for them.

After the end date of the mainstream support, One Identity supports them on a best-effort basis.

Supported Windows client applications

As a general rule, One Identity supports the listed Microsoft client applications until Microsoft provides mainstream support for them.

After the end date of the mainstream support, One Identity supports them on a best-effort basis.

The built-in applications of the Windows Server 2016, Windows Server 2019, Windows Server 2022, Windows 10, and Windows 11 platforms are supported.

CAUTION: If you are using SHA1 (Secure Hash Algorithm 1) signed certificates, SPS does not allow Remote Desktop Protocol (RDP) connections to Windows Servers.

Use the Microsoft Management Console (MMC) to verify your certificate:

  • If Remote Desktop Services (RDS) uses a self-signed certificate, make sure that you update your system to the latest patch level, then delete the certificate and restart the Remote Desktop Configuration service in order to re-generate the self-signed certificate.

  • If RDS is using a certificate imported from a Public Key Infrastructure (PKI), contact your PKI admin for a new SHA256 certificate.

Supported Mac OS X client applications

  • The latest released version of Royal TSX client application.

  • The latest released version of Microsoft Remote Desktop client application.

NOTE: The Remote Desktop Connection Client for Mac application does not support RDP shadowing.

Other client applications

Other client applications are not explicitly supported, but may be compatible with One Identity Safeguard for Privileged Sessions (SPS).

Supported server (target) applications

As a general rule, One Identity supports the listed Microsoft server applications until Microsoft provides mainstream support for them.

The built-in applications of the Windows Server 2016, Windows Server 2019, Windows Server 2022, Windows 10, and Windows 11 platforms are supported.

After the end date of the mainstream support, One Identity supports them on a best-effort basis.

Accessing Remote Desktop Services (RemoteApp programs) is also supported.

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