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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors AWS IAM ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Microsoft Entra ID Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText JFrog Artifactory xMatters Discourse Testrail ChipSoft PingOne Platform Azure DevOps UKG PRO Atlassian Cloud Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Microsoft Entra ID tenant Generating a private key for service account in GoToMeeting Configuring AWS IAM connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating a Service Principal for the Azure Infrastructure Connector Workday permissions needed to integrate via the Starling Connector Configuring integration application in DocuSign Creating integration Connect Client in Coupa Retrieving Azure DevOps Personal Access Token (PAT) Setup integration system and field override service in Workday Retrieving Atlassian Cloud API Key and Directory ID Retrieving Tableau Personal Access Token (PAT)

Adding new columns for Users using the Schema Extension Tool

This section describes the procedure to add new columns to an existing table for CSMUser.

To add new columns using the Schema Extension Tool for a CSMUser:

  1. Open Schema Extension tool.

    The Select method window is displayed.

  2. In the Select method window, select Extend Table and click Next.

    The Extend Table window is displayed.

  3. In the Extend Table window, select CSMUser from the Table dropdown list and click Next.

    The Configure columns window is displayed.

  4. In the Configure columns window, create a new column. Name the column appropriately and click Next.
    The Access permissions window is displayed.
  5. In the Access permissions window, define access rights using the options available in the dropdown list and click Next.
  6. Compile database.
    A new column is added.

This section describes the procedure to add new columns to an existing table for UCIUser.

To add new columns using the Schema Extension Tool for a UCIUser:

  1. Open Schema Extension tool.

    The Select method window is displayed.

  2. In the Select method window, select Extend Table and click Next.

    The Extend Table window is displayed.

  3. In the Extend Table window, select UCIUser from the Table dropdown list and click Next.

    The Configure columns window is displayed.

  4. In the Configure columns window, create a new column.

    NOTE: To name the column, use the same name that you used when you created a new column in step 4 of the procedure To add new columns using the Schema Extension Tool for a CSMUser:

  5. Click Next.
    The Access permissions window is displayed.
  6. In the Access permissions window, define access rights using the options available in the dropdown list and click Next.
  7. Compile database.
    A new column is added.


Creating a custom property using Designer tool

The Designer tool is used to create a custom process for CSMUSer and UCIUser.

This section describes the procedure to create a custom process for CSMUser.

To create a custom property for a CSMUser:

  1. Open Designer.
  2. Select One Identity Manager Schema.
    The One Identity Manager Schema allows you to display and edit the database tables, columns and information.
  3. Expand Tables and select CSMUser.
  4. Select Show table definition.
  5. Navigate to the More tab.
  6. Select the custom property created.
  7. Select multi-value column.
  8. Run Commit to Database.
  9. Compile the Database.
    A custom property is created.

 

To create a custom property for a UCIUser:

  1. Open Designer.
  2. Select One Identity Manager Schema.
    The One Identity Manager Schema allows you to display and edit the database tables, columns and information.
  3. Expand Tables and select UCIUser.
  4. Select Show table definition.
  5. Navigate to the More tab.
  6. Select the custom property created.
  7. Select multi-value column.
  8. Run Commit to Database.
  9. Compile the Database.
    A custom property is created.

Mapping custom properties using the Synchronization Editor

The Synchronization Editor is used to map the newly custom created property from One Identity Manager to the target system.

To map the newly created custom property from One Identity Manager to the target system:

  1. Open Synchronization Editor.
  2. Create a synchronization project for Box connector.
  3. Map the newly created custom property from One Identity Manager to additionalEmails under extensions at target system side.
  4. Run the synchronization.
  5. The additional emails IDs of users are synchronized with One Identity Manager.
    You can now create new users with additional email IDs or modify the existing users to add additional email IDs.

One Identity Manager E2E integration needs for Hideez connector

One Identity Manager Integration cannot use the existing synchronization templates for Hideez connector. The endpoints provided by Hideez are different when compared to that of other Starling connectors. And, none of the existing One Identity Manager Synchronization templates that are available for SCIM Connector or for CHS modules template would work with Hideez endpoints.

Here is more explanation about the same:

  • The regular SCIM Synchronization and One Identity Starling Connect Synchronization template cannot be used while the synchronization project is created, since the endpoints do not match.
  • The One Identity Starling Connect HR template also cannot be used because Hideez does not have the costcenter and location endpoints. It is mandatory for a connector to have the costcenter and location endpoints if you want to use the One Identity Starling Connect HR template.
  • The recommended approach would to create a blank project template and then map the endpoints manually.
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