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Active Roles 8.0 LTS - Administration Guide

Introduction About Active Roles Getting Started Rule-based Administrative Views Role-based Administration
Access Templates as administrative roles Access Template management tasks Examples of use Deployment considerations Windows claims-based Access Rules
Rule-based AutoProvisioning and Deprovisioning
About Policy Objects Policy Object management tasks Policy configuration tasks
Property Generation and Validation User Logon Name Generation Group Membership AutoProvisioning E-mail Alias Generation Exchange Mailbox AutoProvisioning AutoProvisioning for SaaS products OneDrive Provisioning Home Folder AutoProvisioning Script Execution Office 365 and Azure Tenant Selection User Account Deprovisioning Office 365 Licenses Retention Group Membership Removal Exchange Mailbox Deprovisioning Home Folder Deprovisioning User Account Relocation User Account Permanent Deletion Group Object Deprovisioning Group Object Relocation Group Object Permanent Deletion Notification Distribution Report Distribution
Deployment considerations Checking for policy compliance Deprovisioning users or groups Restoring deprovisioned users or groups Container Deletion Prevention policy Picture management rules Policy extensions
Workflows
Understanding workflow Workflow activities overview Configuring a workflow
Creating a workflow definition Configuring workflow start conditions Configuring workflow parameters Adding activities to a workflow Configuring an Approval activity Configuring a Notification activity Configuring a Script activity Configuring an If-Else activity Configuring a Stop/Break activity Configuring an Add Report Section activity Configuring a Search activity Configuring CRUD activities Configuring a Save Object Properties activity Configuring a Modify Requested Changes activity Enabling or disabling an activity Enabling or disabling a workflow Using the initialization script
Example: Approval workflow E-mail based approval Automation workflow Activity extensions
Temporal Group Memberships Group Family Dynamic Groups Active Roles Reporting Management History
Understanding Management History Management History configuration Viewing change history
Workflow activity report sections Policy report items Active Roles internal policy report items
Examining user activity
Entitlement Profile Recycle Bin AD LDS Data Management One Identity Starling Management Managing One Identity Starling Connect Configuring linked mailboxes with Exchange Resource Forest Management Configuring remote mailboxes for on-premises users Azure AD, Office 365, and Exchange Online management
Configuring Active Roles to manage hybrid AD objects Managing Hybrid AD Users Unified provisioning policy for Azure O365 Tenant Selection, Office 365 License Selection, and Office 365 Roles Selection, and OneDrive provisioning Office 365 roles management for hybrid environment users Managing Office 365 Contacts Managing Hybrid AD Groups Managing Microsoft 365 Groups Managing Azure Security Groups Managing cloud-only distribution groups Managing cloud-only Azure users Managing cloud-only Azure guest users Managing cloud-only Azure contacts Changes to Active Roles policies for cloud-only Azure objects Managing room mailboxes Managing cloud-only shared mailboxes
Managing Configuration of Active Roles
Connecting to the Administration Service Adding and removing managed domains Using unmanaged domains Evaluating product usage Creating and using virtual attributes Examining client sessions Monitoring performance Customizing the console Using Configuration Center Changing the Active Roles Admin account Enabling or disabling diagnostic logs Active Roles Log Viewer
SQL Server Replication Appendix A: Using regular expressions Appendix B: Administrative Template Appendix C: Communication ports Appendix D: Active Roles and supported Azure environments Appendix E: Active Roles integration with other One Identity and Quest products Appendix F: Active Roles integration with Duo Appendix G: Active Roles integration with Okta Active Roles Language Pack

Viewing or modifying the advanced email settings of a shared mailbox

You can view or modify the advanced email settings of a shared mailbox with the Advanced Email Settings option of the Active Roles Web Interface.

To view or modify the advanced email settings of a shared mailbox

  1. Navigate to Directory Management > Tree > Azure > <azure-tenant-name> > Shared Mailboxes.

    Figure 208: Directory Management > Tree > Azure > <azure-tenant-name> > Shared Mailboxes — Listing the shared mailboxes in the tenant

  2. Select the shared mailbox whose advanced email settings you want to view or modify.

  3. Click Advanced Email Settings.

  4. In Advanced Email Settings, set the following advanced email settings of the shared mailbox:

    • Send as

      Only the users in the Send as list have permission to send emails from this shared mailbox that will appear as emails sent by the owner of the mailbox.

      • To add users to the Send as list, click Add, select the users and click OK.

      • To remove users from the Send as list, select the users and click Remove.

    • Read and manage (Full control)

      Only the users in the Read and manage list have full administrator access to the shared mailbox.

      • To add users to the Read and manage list, click Add, select the users and click OK.

      • To remove users from the Read and manage list, select the users and click Remove.

    • Mailbox archive (default: selected)

    • Convert mailbox from shared to regular (default: not selected)

      NOTE: After you convert a mailbox from shared to regular, you can only convert it back to shared in the Exchange admin center.

    • Litigation hold (default: not selected)

      Litigation hold places all contents of the shared mailbox on hold. For more information on litigation hold, see In-Place Hold and Litigation Hold in the Microsoft Exchange Online documentation.

      NOTE: To place an Exchange Online mailbox on litigation hold, it must be assigned an Exchange Online Plan 2 license.

      • Date hold created: You cannot modify this value because it is filled automatically.

      • Hold started by: You cannot modify this value because it is filled automatically.

      • (Optional) Hold duration (days). Leave blank for no limit: Enter the number of days. For example: 180.

      • (Optional) Note (visible to the user): Enter a customized message for users about the litigation hold that will appear in Outlook.

      • (Optional) Web page with more information for the user: If your organization has an internal website about litigation hold practices, enter its URL.

  5. To apply your changes, click Save.

Viewing or modifying the policy settings of a shared mailbox

You can view or modify the policies available in your Azure Active Directory (Azure AD) environment for a shared mailbox with the Policy Settings option of the Active Roles Web Interface.

Prerequisites

NOTE: To modify the default policy settings, you must run PowerShell command Enable-OrganizationCustomization for the Azure tenant of the shared mailbox. It can take up to 10-15 minutes for the command to take effect before you can save the policy changes.

To view or modify policy settings of a shared mailbox

  1. Navigate to Directory Management > Tree > Azure > <azure-tenant-name> > Shared Mailboxes.

    Figure 209: Directory Management > Tree > Azure > <azure-tenant-name> > Shared Mailboxes — Listing the shared mailboxes in the tenant

  2. Select the shared mailbox whose policy settings you want to view or modify.

  3. In Policy Settings, select the following policies available in your Active Directory environment for the shared mailbox:

    • Sharing policy: Sets how users can share information with other users in your organization.

    • Role assignment policy: Sets the permissions assigned to the users of the shared mailbox.

    • Retention policy: Sets the time period in which users can manage email in the shared mailbox.

    • Address book policy: Sets the default address book in your organization.

  4. To apply your changes, click Save.

Configuring the distribution group membership of a shared mailbox

You can configure and view the Azure group membership(s) of a shared mailbox with the Azure Member Of option of the Active Roles Web Interface. You can:

  • View the existing distribution group membership(s) of the shared mailbox.

  • Add or remove the shared mailbox to or from the selected Azure distribution group(s).

NOTE: In the Active Roles Web Interface, you can add shared mailboxes to Azure distribution groups only, but you cannot add them to Azure O365 groups or Azure security groups. You can add a shared mailbox to an Azure O365 group or Azure security group in the Microsoft 365 admin center.

To add or remove an existing shared mailbox to or from a distribution group

  1. Navigate to Directory Management > Tree > Azure > <azure-tenant-name> > Shared Mailboxes.

    Figure 210: Directory Management > Tree > Azure > <azure-tenant-name> > Shared Mailboxes — Listing the shared mailboxes in the tenant

  2. Select the shared mailbox whose membership you want to view or configure.

  3. Click Azure Member Of. The list of Azure distribution groups where the shared mailbox has a membership appears.

  4. To add the shared mailbox to a new Azure distribution group of the Azure tenant, click Add.

  5. Select the distribution group(s) you want the shared mailbox to be a member of, and click OK.

  6. To remove the shared mailbox from any distribution group(s), in Azure Member Of, select the group(s), click Remove, and click OK.

Viewing the change history of a shared mailbox

You can view the change history of a shared mailbox in the selected Azure tenant with the Change History option of the Active Roles Web Interface.

To view the change history of a shared mailbox

  1. Navigate to Directory Management > Tree > Azure > <azure-tenant-name> > Shared Mailboxes.

    Figure 211: Directory Management > Tree > Azure > <azure-tenant-name> > Shared Mailboxes — Listing the shared mailboxes in the tenant

  2. Select the shared mailbox whose change history you want to view.

  3. Click Change History.

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