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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Changing passwords

You can use the Password Reset Portal to change your central password or change multiple passwords for various user accounts.

You can change your password(s) in a few steps:

  1. Log in to the Password Reset Portal.

  2. Change the relevant password(s).

Step 1: Log in to the Password Reset Portal

Log in to the Password Reset Portal using a passcode, by answering your password questions, or with your current password (see Logging in to the Password Reset Portal).

Step 2: Change password

After you have logged in on the Password Reset Portal (see Step 1: Log in to the Password Reset Portal), you can change your central password or the passwords of user accounts to which you have access.

To assign a new password for your personal user account or another user account

  1. On the Manage My Passwords page, select the option I want to reset one or more passwords.

  2. Perform one of the following tasks:

    • To change the passwords for your personal user accounts, next to Personal accounts, click Expand.

    • To change the passwords of other user accounts, next to Other accounts, click Expand.

  3. Select the check box next to the user accounts whose passwords you want to change.

  4. Click Next.

  5. On the Set a new password page, enter the password you wish to use in the New password field.

    TIP: Below the field, you can see how secure your new password is.
    To display your company's password specifications, click Password policy.

  6. In the Repeat the password field, enter the password again.

  7. Click Next.

    The password is reset for the previously selected user accounts.

  8. On the Success page, click Log out.

To change the central password

  1. On the Manage my passwords page, select the option I want to reset my central password.

  2. Click Next.

  3. On the Set a new password page, enter the password you wish to use in the New password field.

    TIP: Below the field, you can see how secure your new password is.
    To display your company's password specifications, click Password policy.

  4. In the Repeat the password field, enter the password again.

  5. Click Next.

    The central password is reset.

  6. On the Success page, click Log out.

Related topics

Unlocking user accounts

Your account might be locked for use if, for example, you (or an unauthorized person) have tried to log in too many times using the wrong credentials.

You can unlock your user account in two steps:

  1. Log in to the Password Reset Portal using a passcode. You obtain the passcode from your manager.

  2. Enter a new password.

    You will then be able to use your user account again.

Related topics

Editing your profile information

You can update your contact information at any time.

NOTE: You cannot edit light gray boxes.

To update your contact information

  1. In the header, click (Profile) > My profile.

  2. On the Overview page, click Contact data.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity menu.

    NOTE: Changes to your contact data only affects the selected identity.

  4. Edit the entries in the various fields.

  5. (Optional) To change your profile picture, perform the following actions:

    1. Click (Change) next to Picture.

    2. In the Picture dialog, click Choose File

    3. Select an image from your medium.

      NOTE: If the photo is greater than 10 KB, you will have to crop the image. To do this, hover the mouse cursor over the selected photo until a crosshair appears, click the left mouse button and drag the mouse over the image until the desired area is selected, click Crop to selection, and then click Apply.

  6. Click Save.

Editing Active Directory user accounts

You can edit your Active Directory user accounts at any time once you have logged in to the system and the user data has loaded.

NOTE: This function is only available if Active Roles Module is installed. This module references Active Roles extensions in Active Directory user accounts.

To edit your Active Directory user accounts

  1. In the header, click (Profile) > My Profile.

  2. On the Overview page, click Active Directory user accounts.

  3. Enable the required Active Directory user account, if several are available.

  4. Edit the fields or add new ones.

  5. Save the changes.

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