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Identity Manager 8.1.5 - Web Portal User Guide

Getting started Security keys (WebAuthn) Requests Attestation Compliance Responsibilities
My responsibilities
Employees System entitlements Business roles System roles Departments Cost centers Locations Application roles Resources Assignment resources Multi-request resources Multi-requestable/unsubscribable resources Software Devices Adding tags for service items
Task delegation Ownerships Auditing Governance administration
Applications Calls Settings Discovering your statistics on the start page

Software

You can assign software directly or indirectly to employees. Indirect assignment is carried out by allocating employees and software in company structures, like departments, cost centers, locations, or business roles. Examples of software that can be assigned are: internet, address management, email or text editing software.

In the Auditing view that you open from the Audit menu in Software, you see a list of all the software applications. You can select an employee from here to view more details about their assigned software application.

After you have selected a software application, you can gather more information through various views. You will know many of the views already from My Responsibilities.

Table 79: Overview of software application views

View

Description

Usage

Overview

Shows more details about the software application in a HyperView. This information might be assigned service items, managers, or system roles, for example.

To view all the information at one glance and navigate quickly to points of interest, click the linked content in the shapes.

For creating reports.

Memberships

Shows all employees that have access to the selected software application.

You can view the origin of an assignment for a selected employee. An analysis of the assignment is shown in the detailed content view.

Master data

Shows the properties entered in the master data for the software application.

View of properties entered.

You can edit the service item, for example.

Usage

Shows various role classes for viewing employees who are members of the selected service.

Select a role class to view employee assignments.

Compliance

Lists all compliance rules for the selected software application and its analysis.

For viewing compliance rule analyzes.

Attestations

Lists all attestation cases for the selected software application.

You can selectively search for an attestation case and display attestors for pending attestation cases or send reminders.

Business roles

All business roles are displayed in a list in Auditing that you select through Business Roles. You can select an employee from here to view more details about their roles and entitlements.

After you have selected the business role, you can gather more information through various views. You will know many of the views already from My Responsibilities.

Table 80: Overview of business role views

View

Description

Usage

Overview

Shows more details about the business role in a hyper view. This information might be assigned groups, for example.

To view all the information at one glance and navigate quickly to points of interest, click the linked content in the shapes.

For creating reports.

Memberships

Shows all employees that have access to the selected business role.

You can view the origin of an assignment for a selected employee. An analysis of the assignment is shown in the detailed content view.

Master data

Shows the properties entered in the master data for the business role.

View of properties entered.

You edit the role class or the manager, for example.

Permissions

Shows all the assigned entitlements of the selected business role.

To can view the analysis of the assignment in the detailed content view for the selected entitlement.

Risk

List properties and assignments, which contribute to the calculated risk index.

For viewing risk index functions.

Usage

Shows various role classes for viewing employee assignments for the selected business role.

Select a role class to view employee assignments.

Compliance

Lists all compliance rules for the selected business role and their analysis.

For viewing compliance rule analyzes.

History

Displays the history of states and comparisons of the selected business role.

You can swap from timeline to table view. Navigate by clicking the mouse within the timeline.

Attestations

Lists all attestation cases of the selected business role.

You can selectively search for an attestation case and display attestors for pending attestation cases or send reminders.

Multi-request resources

Multi-request resources are resources that employees can request more then once in IT Shop. Requests are automatically canceled once approved. The resources are not explicitly assigned to employees. Examples include consumables such as pens or printing paper.

All resources are displayed in a list in Auditing that you select through Multi-request resources. You can select an employee from here to view more details about their resources.

After you have selected a resource, you can gather more information through various views. You will know many of the views already from My Responsibilities.

Table 81: Overview of multi-request resource views

View

Description

Usage

Overview

Shows more details about the multi-request resources in a Hyper View. This information might be assigned service items, for example.

To view all the information at one glance and navigate quickly to points of interest, click the linked content in the shapes.

For creating reports.

Master data

Shows the properties entered in the master data for the resource.

View of properties entered.

You can edit the service item, for example.

Compliance

Lists all compliance rules and their analysis for the selected multi-request resource.

For viewing compliance rule analyzes.

Attestations

Lists all attestation cases of the selected multi-request resource.

You can selectively search for an attestation case and display attestors for pending attestation cases or send reminders.

Multi-requestable/unsubscribable resources

Multi-requestable/unsubscribable resources are resources that an employee can request more than once in the IT Shop but must be explicitly returned once they are no longer required. They are assigned to employees after approval has been granted and They remain assigned until the request is canceled.

All resources are displayed in a list in Auditing that you select through Multi-requestable/unsubscribable resources. You can select an employee from here to view more details about their resources.

After you have selected a resource, you can gather more information through various views. You will know many of the views already from My Responsibilities.

Table 82: Overview of multi-requestable/unsubscribable resources views

View

Description

Usage

Overview

Shows more details about the multi-requestable/unsubscribable resources in a Hyper View. This information might be assigned service items, for example.

To view all the information at one glance and navigate quickly to points of interest, click the linked content in the shapes.

For creating reports.

Master data

Shows the properties entered in the master data for the resource.

View of properties entered.

For example, you can edit the resource type or the service item.

Compliance

Lists all compliance rules and their analysis for the selected multi-requestable/unsubscribable resource.

For viewing compliance rule analyzes.

Attestations

Lists all attestation cases of the selected multi-requestable/unsubscribable resources,

You can selectively search for an attestation case and display attestors for pending attestation cases or send reminders.

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